# Shield Safety vs Paddl

Canonical: https://paddl-ai.co/compare/shield-safety
Last reviewed: 2026-09-11 by the Paddl team

Shield Safety provides RiskProof software for centralised safety management, backed by the UK's largest team of Environmental Health Practitioners. Based in Manchester since 2003.

## In one sentence

Paddl is food safety, compliance and operations software for UK hospitality: digital SFBB, HACCP plans, allergens and Natasha's Law labels, temperature, cleaning and training records, and an EHO-ready audit pack. £69 per location per month with every feature included, a 30-day free trial and no contract. Shield Safety: Quote-led consultancy packages with the RiskProof platform; no published price.

## Shield Safety pricing

Shield Safety: Not published. RiskProof software is sold with Shield Safety consultancy and quoted per estate. Consultancy-led: EHP audits, advice and training with the RiskProof platform for records. Not published by the vendor. Checked 2026-09-11 against https://www.shieldsafety.co.uk/.

Paddl: £69 per location per month, every feature included, 30-day free trial. No tiers and no volume discount. 5 owner and manager users per location included, £2.99 a month for each extra; staff do not take a seat.

## Shield Safety reviews

3.3 out of 5 from 167 reviews on Trustpilot (https://uk.trustpilot.com/review/shieldsafety.co.uk), read 2026-09-11.

## Where Shield Safety and Paddl differ

44 features compared; 24 are in Paddl and not in Shield Safety, checked against Shield Safety's published feature list on 2026-09-11.

**Food Safety & Compliance** Paddl has, Shield Safety does not: AI HACCP Generation, One-Click Audit Packs. Shield Safety covers in part: COSHH Management.

**Operations & Equipment** Paddl has, Shield Safety does not: AI Equipment Anomaly Detection, Maintenance Swimlanes, Supplier Management, Delivery Checks. Shield Safety covers in part: Equipment Tracking, Temperature Monitoring.

**Team & Training** Paddl has, Shield Safety does not: Rota Building & Publishing, Shift Swaps & Open Shifts, Holiday & Leave, Timesheets & Payroll Export, GPS Check-in, Shift Handovers / EOD Reports, Team Chat & Direct Messages. Shield Safety covers in part: Staff Inductions, Staff Notifications.

**Documents & Knowledge** Paddl has, Shield Safety does not: Knowledge Hub, Insurance Gap Detection, Lease & Property Management. Shield Safety covers in part: Digital Signatures, Licence Management.

**Reporting & Incidents** Paddl has, Shield Safety does not: Complaint Monitoring, Incident & Accident Reporting, EHO Visit Dashboard, AI Legal Guidance & Evidence Packs.

**Platform & AI** Paddl has, Shield Safety does not: Mobile Manager View, AI Assistant, AI That Carries Out Tasks, AI Document Extraction. Shield Safety covers in part: Offline Mode, Compliance Dashboard.

Where Shield Safety is stronger: UK's largest EHP team for consultancy; Comprehensive fire, food and H&S coverage; RiskProof platform for multi-location management; Established reputation since 2003.

## Choose Shield Safety if

- You want hands-on consultancy from EH practitioners
- You need comprehensive fire and H&S alongside food safety
- You have budget for premium consultancy services

## Choose Paddl if

- You want self-serve without consultancy costs
- You prefer transparent, predictable pricing (£69/month)
- AI automation is more valuable than manual consulting
- You need equipment management, maintenance scheduling, and complaints tracking
- Shift handovers and real-time compliance dashboards matter

## What matters most

**Consultancy with a platform, or a platform with support** Shield Safety sells EHP-led audits, advice and training with RiskProof to hold the records. Paddl is the records system itself: the AI builds the HACCP plan, SFBB pack and risk assessments and staff complete the checks on the app. If you want a consultant to visit, Shield Safety; if you want the system to run day to day, Paddl.

**Fire, food and health and safety in one** Shield Safety covers fire and general health and safety alongside food safety, which is genuinely broad. Paddl covers the same areas as records (fire risk assessment, COSHH, risk assessments, incidents) without the consultant, and adds the operations side: routines, rota, equipment, licences, insurance.

**What the reviews say about the model** Shield Safety holds 3.3 stars from 167 Trustpilot reviews, with recurring comments about contract terms and responsiveness. Paddl has no contract and a 30-day trial, so the commitment is a month at a time.

## Switching from Shield Safety to Paddl

- The same record set (HACCP, SFBB, allergens, COSHH, fire and general risk assessments, incidents) produced by the system rather than a consultant
- A published price and no contract, against a quoted package on a term
- The operations half as well: routines, rota, equipment, licences, insurance, complaints
- An EHO-ready audit pack on demand

A day for a single site, once your Shield Safety term allows it.

### How the switch works

1. Check your contract end date and notice period
2. Export RiskProof records and audit reports; keep them two years
3. Set up locations and staff in Paddl
4. Upload menu, chemicals and premises details; review the AI-drafted plan and assessments
5. Switch the team to the app on the next shift

What you keep: Historic audit reports, in Paddl documents; An external audit when you choose to buy one
What you give up: Scheduled EHP visits; The Shield Safety advice line

## Alternatives to Shield Safety for UK hospitality

| Product | Category | Pricing |
| --- | --- | --- |
| Paddl | Food safety, compliance and operations | £69 per location per month, every feature included, 30-day free trial. No tiers and no volume discount. |
| Food Alert (https://paddl-ai.co/compare/food-alert) | Food safety and compliance | Quote-led consultancy packages; the Alert65 software is bundled, not sold separately |
| Citation (https://paddl-ai.co/compare/citation) | Health and safety consultancy | Quote-led per employee per month on a three to seven year term |
| Trail (by Access) (https://paddl-ai.co/compare/trail) | Food safety and compliance | From £38 per site per month on a 12-month term (Team); £75 Standard, £82.50 Trail Evo; unlimited users |

## Questions

**How much does Shield Safety cost?**

Shield Safety does not publish prices; RiskProof is quoted as part of a consultancy package sized to your estate. Paddl is £69 a location a month, published, with every feature and no contract.

**What do Shield Safety reviews say?**

Shield Safety has a 3.3 rating from 167 reviews on Trustpilot. Positive reviews mention the auditors and the advice line; negative ones cite contract length and difficulty leaving. Read the recent ones before signing a term.

**Is Shield Safety good for a small hospitality business?**

It suits businesses that want an external audit programme and a phone line to a practitioner. For a single site the consultancy element is often more than you use; self-serve software with an audit pack covers the same records for a fraction of the cost.

**What is the best alternative to Shield Safety for UK hospitality?**

Paddl if you want the records system without the consultancy; Food Alert or Citation if you want another consultancy-led model. Paddl covers food safety, fire, COSHH and risk assessments at £69 a location a month.

**Can I move from RiskProof to Paddl?**

Yes. Export your RiskProof records for the due diligence period, upload them to Paddl documents, and let the AI build the HACCP plan, SFBB pack and risk assessments from your menu, chemicals and premises. Check your Shield Safety contract end date first.
