# Xenia vs Paddl

Canonical: https://paddl-ai.co/compare/xenia
Last reviewed: 2026-09-11 by the Paddl team

Xenia is an integrated facility maintenance, operations, and employee management platform. Flexible for hotels, restaurants, gyms, healthcare, and more.

## In one sentence

Paddl is food safety, compliance and operations software for UK hospitality: digital SFBB, HACCP plans, allergens and Natasha's Law labels, temperature, cleaning and training records, and an EHO-ready audit pack. £69 per location per month with every feature included, a 30-day free trial and no contract. Xenia: Quote-led per location or user; Capterra lists a free starting tier; 14-day trial.

## Xenia pricing

Xenia: Not published. Basic, Pro and Enterprise plans are quoted per location or per user; Capterra lists a free starting tier. 14-day free trial on Basic. Per-user or per-site pricing with volume discounts on request. Not published by the vendor. Checked 2026-09-11 against https://www.xenia.team/pricing.

Paddl: £69 per location per month, every feature included, 30-day free trial. No tiers and no volume discount. 5 owner and manager users per location included, £2.99 a month for each extra; staff do not take a seat.

## Xenia reviews

4.9 out of 5 from 23 reviews on Capterra (https://www.capterra.co.uk/software/1033152/xenia), read 2026-09-11.

## Where Xenia and Paddl differ

44 features compared; 26 are in Paddl and not in Xenia, checked against Xenia's published feature list on 2026-09-11.

**Food Safety & Compliance** Paddl has, Xenia does not: Digital SFBB Packs, AI HACCP Generation, Allergen Management, EHO Report Generation, One-Click Audit Packs, COSHH Management. Xenia covers in part: HACCP Plans, Risk Assessments, Fire Safety - Drills, Certificates & Expiry Alerts.

**Operations & Equipment** Paddl has, Xenia does not: AI Equipment Anomaly Detection, Supplier Management, Delivery Checks.

**Team & Training** Paddl has, Xenia does not: Rota Building & Publishing, Shift Swaps & Open Shifts, Holiday & Leave, Timesheets & Payroll Export, Staff Inductions, GPS Check-in, Shift Handovers / EOD Reports. Xenia covers in part: Training Tracking, Staff Notifications.

**Documents & Knowledge** Paddl has, Xenia does not: Licence Management, Insurance Gap Detection, Lease & Property Management. Xenia covers in part: Knowledge Hub, Digital Signatures.

**Reporting & Incidents** Paddl has, Xenia does not: Complaint Monitoring, Incident & Accident Reporting, EHO Visit Dashboard, AI Legal Guidance & Evidence Packs.

**Platform & AI** Paddl has, Xenia does not: Mobile Manager View, AI That Carries Out Tasks, AI Document Extraction. Xenia covers in part: Offline Mode, AI Assistant, Compliance Dashboard.

Where Xenia is stronger: Free tier for small teams; Strong maintenance and work order features; Good for housekeeping and room inspections; AI-powered SOP generation.

## Choose Xenia if

- Maintenance and facility management are your priorities
- You need a free tier for a small team
- Housekeeping and room inspections are key

## Choose Paddl if

- Food safety and compliance are priorities
- UK SFBB and AI HACCP generation are essential
- You need allergen, complaints, and COSHH management
- EHO preparation, GPS check-in, and shift handovers matter

## What matters most

**Facilities first** Xenia is a facilities and maintenance platform: work orders, room inspections, asset tracking, housekeeping, with checklists on top. It fits hotels, gyms and property. Paddl is a hospitality compliance and operations platform where maintenance is one feature next to food safety, licences and the rota.

**Food safety depth** Xenia can run a temperature check as a task; it does not produce a HACCP plan, SFBB pack, allergen matrix or COSHH register, or an EHO audit pack. Paddl does all of those with AI drafting from your own documents.

**Price** Xenia quotes per location or per user with a free tier at the bottom. Paddl is £69 a location a month, published, with every feature.

## Switching from Xenia to Paddl

- Maintenance requests and an equipment register plus the food safety records a kitchen needs
- AI-drafted HACCP, SFBB, allergen and COSHH documents
- A published price per location
- Rota, licences, insurance and complaints in the same product

A day for a single site: import the asset list, rebuild inspections as routines, let the AI draft the documents.

### How the switch works

1. Export Xenia work orders and the asset list
2. Import equipment into Paddl's register
3. Rebuild inspections and housekeeping checks as routines
4. Upload menu and chemicals for the AI to build the compliance documents
5. Switch the team to the app

What you keep: Maintenance board from reported to done; Equipment register; Room and area inspections
What you give up: Xenia's broader facilities modules for non-hospitality sites

## Alternatives to Xenia for UK hospitality

| Product | Category | Pricing |
| --- | --- | --- |
| Paddl | Food safety, compliance and operations | £69 per location per month, every feature included, 30-day free trial. No tiers and no volume discount. |
| Operandio (https://paddl-ai.co/compare/operandio) | Operations and multi-site execution | Quote-led, by locations or users and modules |
| Trail (by Access) (https://paddl-ai.co/compare/trail) | Food safety and compliance | From £38 per site per month on a 12-month term (Team); £75 Standard, £82.50 Trail Evo; unlimited users |
| SafetyCulture (iAuditor) (https://paddl-ai.co/compare/safetyculture) | Food safety and compliance | Free for up to 10 seats; Premium $24 per seat per month billed annually ($29 monthly) |

## Questions

**How much does Xenia cost?**

Xenia does not publish plan prices; Basic, Pro and Enterprise are quoted per location or per user, with a 14-day trial on Basic and a free tier listed on Capterra. Paddl is £69 a location a month with every feature.

**What do Xenia reviews say?**

Xenia has 4.9 from 23 reviews on Capterra UK, praising the maintenance workflows and the mobile app.

**Is Xenia good for a restaurant or pub?**

For maintenance and room or area inspections it is strong. For food safety it runs checks but does not hold the HACCP plan, SFBB pack or allergen matrix a UK kitchen needs, so it usually sits alongside a food safety system.

**What is the best alternative to Xenia for UK hospitality?**

Paddl covers maintenance requests, equipment and inspections and adds the UK compliance records; Operandio or Trail if you want checklist-first operations without the compliance side.

**Can I move from Xenia to Paddl?**

Yes. Export your work orders and asset list, import the equipment register, rebuild inspections as routines, and let the AI build the compliance documents from your menu and chemicals.
