# AI onboarding: a compliance system built from the paperwork you already have

Canonical: https://paddl-ai.co/features/ai-onboarding
Last reviewed: 2026-09-11 by the Paddl team

Paddl's AI onboarding reads the documents a venue already has (menus, Safety Data Sheets, risk assessments, HACCP plans, insurance, licences, equipment lists, checklists) and builds the COSHH register, allergen matrix, HACCP plan, routines and equipment register from them, for you to review and confirm.

## What Paddl's AI onboarding does

- Reads PDFs, photos, Word and Excel: menus, SDS, risk assessments, HACCP plans, insurance, licences, equipment lists, paper checklists
- Creates the COSHH register, allergen matrix, HACCP plan, risk assessments, routines, equipment register and knowledge hub from them
- Shows what was extracted for you to correct before it goes live
- Lets you add documents at any time and keeps building
- No consultant visit and no setup fee

## What it does not do

- It builds from what you upload; it does not invent records for documents you do not have

## Pricing

- **Price:** £69 per location per month, or £703.80 a year (15% off). Every feature is on the one plan.
- **Trial:** 30 days free with full access. Card required, cancel anytime, no contract after.
- **Included per location:** 5 owner and manager users and 10GB of document storage. Extra owners or managers are £2.99 a month each; staff do not take a seat.
- **Covers:** SFBB, HACCP, allergens and Natasha's Law, temperature and cleaning records, training records, COSHH, risk assessments, licences and insurance, and an EHO-ready audit pack.
- **Apps:** Staff app for iOS and Android with team chat, web dashboard for managers, shared venue tablets with PIN tap-in; works on any phone or tablet.
- **Company:** Paddl is a trading name of Trading Projects Ltd, company number 16456940, registered in England.

Pricing page: https://paddl-ai.co/pricing

## Questions

**What file types can I upload?**

Paddl accepts PDFs, Word documents, Excel spreadsheets, CSV files, and images (photos of paper documents). You can upload everything from formal HACCP plans to photos of laminated checklists on the kitchen wall.

**How accurate is the AI extraction?**

Our AI achieves high accuracy across document types, and you get a review step before anything is saved. Each extracted item shows a confidence score and you can preview, edit, or skip anything that needs attention.

**How long does it actually take?**

Most businesses are fully set up within 10-15 minutes. Upload your documents, AI processes them in 2-3 minutes, review the results, and confirm. Compare that to weeks of manual data entry or paying a consultant over 1,000.

**Do I need to organise my documents first?**

No. Just drop everything into the upload zone. Paddl's AI automatically classifies each document - it knows the difference between an insurance certificate, a cleaning schedule, and a safety data sheet.

**What if the AI gets something wrong?**

Every extraction goes through a review step where you can preview exactly what was extracted, edit any details, and choose to import or skip each item. Nothing is saved until you confirm.

**Can I add more documents later?**

Absolutely. The AI import works throughout the platform, not just during onboarding. Upload new SDS sheets, updated risk assessments, or new menus anytime and AI will process them the same way.

**Is there a setup fee?**

No. AI onboarding is included free with every Paddl subscription. There are no setup fees, no consultant visits, and no hidden charges.

**How does this compare to manual onboarding services?**

Traditional compliance software providers charge 500-1,500 for a consultant to visit your premises and manually enter data over several days. Paddl does it in minutes with AI, at no extra cost, and you keep full control with the review step.

**How long does it take to set up Paddl?**

Most UK hospitality businesses are fully set up within 10 to 15 minutes. You upload your existing documents, AI processes them in 2 to 3 minutes, you review the extracted data, and confirm. Compare that to the weeks of data entry or the 500 to 1,500 consultant fees that other providers charge. Your team can start using Paddl on their phones the same day.

**Do I need technical knowledge to get started?**

Not at all. If you can take a photo or drag a file into a browser, you can set up Paddl. The system is designed for busy hospitality operators, not IT professionals. Upload your documents in any format and the AI handles classification, extraction, and structuring. There is nothing to configure, no databases to set up, and no technical jargon to learn.

## Related

- [Document management software](https://paddl-ai.co/features/documents): Paddl's document management software takes any file a venue holds (certificates, Safety Data Sheets, menus, policies, licences, leases, insurance schedules), classifies it with AI, extracts the dates and data into the right record, tracks expiry, and collects staff sign-off.
- [HACCP software](https://paddl-ai.co/features/haccp): Paddl's HACCP software builds a HACCP plan for a UK hospitality kitchen from its menu, chemicals and equipment, covers all seven principles, links each critical control point to a routine check, and exports the plan and its monitoring records as an EHO-ready PDF.
- [COSHH software](https://paddl-ai.co/features/coshh): Paddl's COSHH software keeps a digital chemical register with GHS pictograms, reads each Safety Data Sheet with AI to extract hazards, handling and PPE, produces a COSHH risk assessment per chemical for staff to sign, and alerts you before an SDS goes out of date.
- [AI assistant](https://paddl-ai.co/features/ai-assistant): Ask Paddy is the AI assistant inside Paddl. It books the contractor visit, writes the risk assessment, builds the routine you describe, chases the checks nobody has done and assembles the pack for the next inspection, showing you what it is about to do and waiting for you to confirm.
