# AI built for hospitality food safety, compliance and operations

Canonical: https://paddl-ai.co/features/ai-powered
Last reviewed: 2026-09-11 by the Paddl team

Paddl's AI reads the documents a venue uploads (menus, Safety Data Sheets, licences, PAT certificates, insurance schedules), generates HACCP plans, SFBB packs, risk assessments and knowledge articles from them, and acts as an assistant that proposes actions for a manager to confirm.

## What Paddl's AI features does

- Extraction: menu and allergens, SDS to COSHH, licences, PAT certificates, insurance analysis, lease terms
- Generation: HACCP plan, SFBB pack, risk assessments, knowledge articles
- Analysis: equipment health ratings, complaint patterns, review sentiment, rates relief
- Assistant: Ask Paddy proposes actions and waits for confirmation

## What it does not do

- AI drafts and extracts; a person reviews and confirms before anything becomes a record, and AI never signs a check

## Pricing

- **Price:** £69 per location per month, or £703.80 a year (15% off). Every feature is on the one plan.
- **Trial:** 30 days free with full access. Card required, cancel anytime, no contract after.
- **Included per location:** 5 owner and manager users and 10GB of document storage. Extra owners or managers are £2.99 a month each; staff do not take a seat.
- **Covers:** SFBB, HACCP, allergens and Natasha's Law, temperature and cleaning records, training records, COSHH, risk assessments, licences and insurance, and an EHO-ready audit pack.
- **Apps:** Staff app for iOS and Android with team chat, web dashboard for managers, shared venue tablets with PIN tap-in; works on any phone or tablet.
- **Company:** Paddl is a trading name of Trading Projects Ltd, company number 16456940, registered in England.

Pricing page: https://paddl-ai.co/pricing

## Questions

**How does AI help with hospitality operations?**

AI automates time-consuming tasks like document extraction, compliance generation, and equipment monitoring. Instead of manually typing data from menus, safety data sheets, or insurance documents, AI reads and extracts the information in seconds, freeing managers to focus on guests and team leadership.

**What is the difference between AI automation and manual processes in hospitality?**

Manual processes require staff to read documents, type data into spreadsheets, and create compliance paperwork from scratch. AI automation handles these tasks instantly: extracting allergens from a menu PDF, generating a HACCP plan from your business profile, or analysing equipment temperature trends. This reduces errors and saves hours each week.

**What types of content can Paddl AI generate?**

Paddl AI generates HACCP plans, risk assessments, SFBB packs, knowledge articles, and SOPs tailored to your business. It also extracts structured data from uploaded documents including menus, safety data sheets, PAT certificates, insurance policies, licences, and commercial leases.

**How accurate is AI-generated compliance content?**

AI-generated content is based on your specific business context, including your cuisine types, cooking methods, equipment, and location details. All generated documents follow UK regulatory frameworks and are designed to be reviewed and approved by your team before use, ensuring accuracy and relevance.

**Do I need technical knowledge to use the AI features?**

No. Paddl AI features are designed for hospitality operators, not IT professionals. You simply upload a document or answer a few questions about your business, and the AI handles the rest. Everything works through a straightforward interface on desktop or mobile.

**How does AI improve food safety compliance?**

AI improves food safety compliance in three ways. First, it eliminates manual data entry errors by extracting information directly from your documents. Second, it generates compliance documentation like HACCP plans and risk assessments based on your specific business context rather than generic templates. Third, it continuously monitors your operation, flagging equipment temperature anomalies, expired documents, and compliance gaps before they become problems during an EHO inspection.

**Is AI-generated content reliable for compliance?**

AI-generated content follows UK regulatory frameworks including FSA guidance, HACCP principles, and health and safety legislation. However, every piece of generated content goes through a review step where you can check, edit, and approve before it becomes part of your compliance system. The AI provides the structure and detail, you provide the final sign-off. This is the same approach used by compliance consultants, except it takes minutes instead of days and costs nothing extra.

## Related

- [AI assistant](https://paddl-ai.co/features/ai-assistant): Ask Paddy is the AI assistant inside Paddl. It books the contractor visit, writes the risk assessment, builds the routine you describe, chases the checks nobody has done and assembles the pack for the next inspection, showing you what it is about to do and waiting for you to confirm.
- [AI onboarding](https://paddl-ai.co/features/ai-onboarding): Paddl's AI onboarding reads the documents a venue already has (menus, Safety Data Sheets, risk assessments, HACCP plans, insurance, licences, equipment lists, checklists) and builds the COSHH register, allergen matrix, HACCP plan, routines and equipment register from them, for you to review and confirm.
- [HACCP software](https://paddl-ai.co/features/haccp): Paddl's HACCP software builds a HACCP plan for a UK hospitality kitchen from its menu, chemicals and equipment, covers all seven principles, links each critical control point to a routine check, and exports the plan and its monitoring records as an EHO-ready PDF.
- [Document management software](https://paddl-ai.co/features/documents): Paddl's document management software takes any file a venue holds (certificates, Safety Data Sheets, menus, policies, licences, leases, insurance schedules), classifies it with AI, extracts the dates and data into the right record, tracks expiry, and collects staff sign-off.
