# Contractor management software for UK hospitality Canonical: https://paddl-ai.co/features/contractor-management Last reviewed: 2026-09-11 by the Paddl team Paddl's contractor management software gives each contractor, agency worker and door supervisor a portable profile with their insurance, SIA licence, DBS and certificates, runs digital site inductions, logs every visit and sign-in, and alerts you before a credential expires. ## What Paddl's contractor management software does - Portable contractor profiles: insurance, SIA licence, DBS, food safety and other certificates, reused across every business they work for - Digital site inductions from templates, with different requirements per location - Visitor and contractor sign-in and access log per site - Credential expiry alerts and a review queue for new uploads - Group-based requirements (door staff, kitchen maintenance, agency catering) and event-based access - A compliance register of who is cleared to work where ## What it does not do - Paddl checks the documents a contractor uploads; it does not verify SIA licences or DBS certificates against the issuing body ## Pricing - **Price:** £69 per location per month, or £703.80 a year (15% off). Every feature is on the one plan. - **Trial:** 30 days free with full access. Card required, cancel anytime, no contract after. - **Included per location:** 5 owner and manager users and 10GB of document storage. Extra owners or managers are £2.99 a month each; staff do not take a seat. - **Covers:** SFBB, HACCP, allergens and Natasha's Law, temperature and cleaning records, training records, COSHH, risk assessments, licences and insurance, and an EHO-ready audit pack. - **Apps:** Staff app for iOS and Android with team chat, web dashboard for managers, shared venue tablets with PIN tap-in; works on any phone or tablet. - **Company:** Paddl is a trading name of Trading Projects Ltd, company number 16456940, registered in England. Pricing page: https://paddl-ai.co/pricing ## Questions **Can contractors log in and manage their own profile?** Yes. A contractor keeps one profile with their documents and it travels with them to every Paddl business they work for. They upload renewals themselves and the business that needs them sees the new certificate in a review queue. **What is contractor management software?** Contractor management software gives hospitality businesses a centralised system to manage site inductions, verify compliance documentation, and control access for contractors and visitors. It ensures every person entering your premises has met your food safety and health & safety requirements before they start work. **Do contractors need food safety inductions?** Yes. Any person working in or around food preparation areas should receive an appropriate induction covering your food safety procedures, allergen protocols, and hygiene requirements. This applies to maintenance contractors, agency staff, delivery drivers, and any other visitor accessing food areas. It is part of your due diligence under UK food safety law. **How do portable contractor profiles work?** Contractors create a digital profile containing their qualifications, insurance, certifications, and completed inductions. When they are engaged by a new business on Paddl, their verified credentials are shared automatically. The new business can add site-specific induction requirements on top of the shared profile. **Can I set different induction requirements per location?** Yes. Each location can have its own induction template reflecting its specific hazards, layout, and procedures. A contractor approved for your central kitchen may need a separate induction for your satellite sites if the risks are different. **How does this help with EHO inspections?** EHO inspectors assess your confidence in management, which includes how you manage third-party access to food areas. Having documented contractor inductions and a digital access log demonstrates robust management controls. It shows inspectors that you take due diligence seriously and can evidence who has been on your premises and what training they received. **How do I track contractor compliance?** Paddl gives you a central dashboard showing every contractor, their document status, induction completion, and last visit date. You can filter by location, compliance status, or contractor type. Expired documents are flagged automatically, and you can generate a full compliance register as a PDF for audits or insurance purposes. There is no need to chase paperwork manually or maintain separate spreadsheets. **How do portable credentials work across businesses?** When a contractor registers, they create a profile with their credentials (SIA licence, DBS check, etc.). When another venue invites them, their credentials are already on file. The new venue just needs to review and approve them, no re-uploading needed. This takes about 30 seconds instead of starting from scratch. **What credentials can I track for contractors?** You can track any credential type: SIA licence numbers and expiry dates, DBS certificates, food hygiene certificates, public liability insurance, PAT testing certificates, ECS cards, COSHH training, right to work documents, and more. You can also require contractors to sign specific documents like venue policies. **How does event-based access work?** Create an event with a name, location, and date range. Assign contractors with specific roles (e.g. "Main Entrance", "VIP Area"). Contractors see the event in their app and can check in on the day. When the event ends, you can automatically deactivate the contractors, or leave them active for the next event. **Is contractor management free?** Yes. Contractors don't count toward your subscription user limit. You can invite as many contractors as you need at no additional cost. This makes it practical to manage even occasional or one-off contract workers. **How does this help with GDPR compliance?** When a contractor is removed, their profile is anonymised but compliance snapshots are retained. This means you can prove a contractor was properly credentialed at the time they worked for you, without retaining their personal data longer than necessary. **What happens if a contractor's SIA licence expires?** Paddl sends automatic warnings at 30, 14, and 7 days before expiry to both the contractor and your managers. If the licence expires, the contractor's compliance status changes to non-compliant and they appear flagged in your dashboard. You can configure whether to auto-deactivate expired contractors or handle it manually. **What documents do contractors need for hospitality sites?** It depends on the role. Door staff need a valid SIA licence and DBS check. Agency kitchen staff need a Level 2 Food Hygiene certificate and allergen awareness training. Maintenance contractors typically need public liability insurance, relevant trade certifications, and COSHH awareness. Paddl lets you define exactly what each contractor type needs, so requirements are enforced automatically when they are invited. **How do I manage agency staff compliance?** When you invite an agency worker to Paddl, they create a profile and upload their credentials. You define the requirements for their role, such as food hygiene certificate and right to work documentation, and Paddl checks whether they have everything before their first shift. If they work at another Paddl venue in future, their credentials are already on file and just need your approval. ## Related - [Paddl vs SafetyCulture (iAuditor)](https://paddl-ai.co/compare/safetyculture) - [Paddl vs Citation](https://paddl-ai.co/compare/citation) - [Maintenance software](https://paddl-ai.co/features/maintenance): Paddl's maintenance software lets any member of staff report a fault from a phone, puts it on a board from reported to done, assigns it to a person, a team or a contractor with a deadline set by urgency, and records what each job cost per room, area and site. - [Team management software](https://paddl-ai.co/features/team): Paddl's team management software keeps a staff directory per site with roles, groups and permissions, tracks each person's training and certificates, records GPS check-ins and handovers, and gives managers a view of who is on site and who is compliant. - [Document management software](https://paddl-ai.co/features/documents): Paddl's document management software takes any file a venue holds (certificates, Safety Data Sheets, menus, policies, licences, leases, insurance schedules), classifies it with AI, extracts the dates and data into the right record, tracks expiry, and collects staff sign-off. - [Licence management software](https://paddl-ai.co/features/licences): Paddl's licence management software reads a venue's premises, personal, TEN, PRS for Music, gaming and pavement licences from the uploaded documents, keeps a register per site with the holder and the conditions, and alerts you at 60 and 30 days before each renewal.