# Licence management software for UK hospitality Canonical: https://paddl-ai.co/features/licences Last reviewed: 2026-09-11 by the Paddl team Paddl's licence management software reads a venue's premises, personal, TEN, PRS for Music, gaming and pavement licences from the uploaded documents, keeps a register per site with the holder and the conditions, and alerts you at 60 and 30 days before each renewal. ## What Paddl's licence management software does - Licence register per site: premises licence, personal licences, TENs, PRS for Music and PPL, gaming, pavement, late night refreshment - AI extraction of the holder, number, conditions and expiry from the uploaded document - Renewal alerts at 60 and 30 days, synced to Google, Outlook or Apple calendar by iCal - Personal licence holders tracked against staff, so a DPS gap is visible - Licence conditions stored where a manager can find them during an inspection ## What it does not do - Paddl does not file applications or renewals with the licensing authority; it tells you when to ## Pricing - **Price:** £69 per location per month, or £703.80 a year (15% off). Every feature is on the one plan. - **Trial:** 30 days free with full access. Card required, cancel anytime, no contract after. - **Included per location:** 5 owner and manager users and 10GB of document storage. Extra owners or managers are £2.99 a month each; staff do not take a seat. - **Covers:** SFBB, HACCP, allergens and Natasha's Law, temperature and cleaning records, training records, COSHH, risk assessments, licences and insurance, and an EHO-ready audit pack. - **Apps:** Staff app for iOS and Android with team chat, web dashboard for managers, shared venue tablets with PIN tap-in; works on any phone or tablet. - **Company:** Paddl is a trading name of Trading Projects Ltd, company number 16456940, registered in England. Pricing page: https://paddl-ai.co/pricing ## Questions **Does it track personal licence renewals for pub staff?** Yes. Each personal licence is held against the member of staff, with its expiry, and the register shows whether the designated premises supervisor and enough personal licence holders are in date. Alerts go to the manager 60 and 30 days before renewal, and the licence appears in the training matrix beside their other certificates. **Which licences can Paddl hold?** Premises licences and club premises certificates, personal licences, temporary event notices, PRS for Music and PPL, gaming machine permits, pavement licences, late night refreshment, and any other dated permit you upload. Each has a holder, conditions, an expiry and a document. **What licences does a hospitality business need in the UK?** UK hospitality businesses typically need a premises licence for selling alcohol or providing late-night refreshment, personal licences for staff authorising alcohol sales, music licences (PPL/PRS), food business registration with the local authority, and potentially a late-night levy depending on the area. Specific requirements vary by business type and location. **What happens if my premises licence expires?** Operating without a valid premises licence is a criminal offence under the Licensing Act 2003. Enforcement action can include prosecution, fines, and closure of your premises. Even a brief lapse can result in significant disruption to your business and damage to your reputation with the licensing authority. **How far in advance should I renew my hospitality licences?** It is best practice to begin renewal processes at least 90 days before expiry. Some licence types, such as premises licence variations, can take several weeks to process. Paddl auto-populates renewal dates to your business calendar and sends escalating alerts at 60 days (informational) and 30 days (warning) before renewal. Dates also sync to Google Calendar, Outlook, or Apple Calendar via iCal subscription. **Do I need a designated premises supervisor at all times?** Under the Licensing Act 2003, every premises with a premises licence authorising the sale of alcohol must have a Designated Premises Supervisor (DPS) who holds a valid personal licence. The DPS does not need to be on site at all times, but they must have day-to-day responsibility for the premises. **How does digital licence tracking help with compliance?** Digital licence tracking centralises all your licence documents, conditions, and renewal dates in one searchable register. AI extracts key information from uploaded documents automatically, and automatic alerts prevent missed renewals. When licensing officers visit, you can present complete records instantly rather than searching through filing cabinets. **What licences does a restaurant need in the UK?** UK restaurants typically need a premises licence if they sell alcohol or provide late-night refreshment after 11pm, food business registration with the local council (required by law for all food businesses), music licences from PPL and PRS if you play recorded music, and potentially a pavement licence for outdoor seating. If your restaurant hosts events with live music or dancing, you may need specific conditions on your premises licence. Paddl tracks all of these in one register with automated renewal alerts. **How do I track licence renewals?** Paddl AI extracts renewal dates from uploaded licence documents and adds them to your business calendar. Dates sync via iCal to Google Calendar, Outlook, or Apple Calendar. You receive escalating alerts at 60 days and 30 days before renewal. Your licence dashboard shows which licences are current, which are expiring soon, and which have lapsed, so you can plan renewals well in advance and avoid any gaps in compliance. ## Related - [Paddl vs Citation](https://paddl-ai.co/compare/citation) - [Document management software](https://paddl-ai.co/features/documents): Paddl's document management software takes any file a venue holds (certificates, Safety Data Sheets, menus, policies, licences, leases, insurance schedules), classifies it with AI, extracts the dates and data into the right record, tracks expiry, and collects staff sign-off. - [Team management software](https://paddl-ai.co/features/team): Paddl's team management software keeps a staff directory per site with roles, groups and permissions, tracks each person's training and certificates, records GPS check-ins and handovers, and gives managers a view of who is on site and who is compliant. - [Insurance tracking software](https://paddl-ai.co/features/insurance): Paddl's insurance tracking software reads a venue's policy schedules with AI, keeps a register of public liability, employers' liability, contents and other cover per site, flags gaps against what the lease and the business require, and alerts you before each renewal. - [Staff training software](https://paddl-ai.co/features/training): Paddl's staff training software delivers scenario-based food safety, allergen, fire and COSHH modules on the app, issues verifiable certificates, holds external certificates such as Level 2 food hygiene against each person, and shows a compliance matrix of who is trained on what and when it is due.