# Hospitality operations software for UK venues Canonical: https://paddl-ai.co/features/operations Last reviewed: 2026-09-11 by the Paddl team Paddl's hospitality operations software runs the rota, the opening, closing and cleaning routines, the equipment register, the knowledge hub and the team's training from one platform, with the rota and the routines reading from the same till takings so the day is planned against what the site actually does. ## What Paddl's hospitality operations software does - Opening, closing and cleaning routines scheduled by shift and role, completed on the app - Rota built against a demand band from Square takings, with hours from staff check-ins - Equipment register with health ratings, service dates and maintenance requests - Knowledge hub for SOPs with required reading and sign-off - Staff training modules and a compliance matrix - Shift handovers and an end-of-day report per site ## What it does not do - The rota is per site: it does not schedule one person across several sites - Square is the only POS connection today ## Pricing - **Price:** £69 per location per month, or £703.80 a year (15% off). Every feature is on the one plan. - **Trial:** 30 days free with full access. Card required, cancel anytime, no contract after. - **Included per location:** 5 staff users and 10GB of document storage. Extra users are £2.99 a month each. - **Covers:** SFBB, HACCP, allergens and Natasha's Law, temperature and cleaning records, training records, COSHH, risk assessments, licences and insurance, and an EHO-ready audit pack. - **Apps:** Staff app for iOS and Android, web dashboard for managers, works on any phone or tablet. - **Company:** Paddl is a trading name of Trading Projects Ltd, company number 16456940, registered in England. Pricing page: https://paddl-ai.co/pricing ## Questions **How do mid-market restaurant groups manage back-of-house task workflows?** By turning the SOP into a scheduled routine: each task has a time, a role, a person and a proof (a reading, a photo or a signature), and head office sees completion across sites on one dashboard. Paddl does this per site, with templates assigned to many sites at once. **What operations tasks can be managed with Paddl?** Paddl handles daily routines (opening/closing checklists, cleaning schedules, temperature checks), equipment tracking and maintenance, knowledge management (SOPs, recipes, training), document management with digital signatures, team management with check-ins and handovers, and quick task assignment for ad-hoc jobs. **How does Paddl help with staff handovers?** Paddl provides digital handover reports that outgoing staff complete at the end of their shift. Incoming staff receive a structured briefing covering outstanding tasks, issues to be aware of, and priorities. Every handover is logged and timestamped for accountability. **Can managers see task progress in real time?** Yes. The manager dashboard shows live task completion across all locations. You can see which tasks are done, in progress, or overdue, who completed them, and any photos or notes attached. End-of-day reports summarise everything automatically. **Does the mobile app work offline?** Yes. Staff can complete tasks, access knowledge articles, and log information even without an internet connection. Everything syncs automatically when connectivity is restored, so operations aren't disrupted by patchy WiFi. **How does equipment tracking prevent breakdowns?** Paddl rates every piece of equipment 1-10 based on temperature trends, service history, and age. Each item gets a plain-language diagnosis and prioritised actions with cost estimates. You can resolve or ignore recommendations, and the AI adjusts its analysis based on your feedback. **What is hospitality operations software?** Hospitality operations software is a digital platform that replaces paper checklists, scattered spreadsheets, and manual processes with one system for managing daily tasks, equipment, team communication, and compliance. It gives managers real-time visibility into what is happening across every shift and location, and gives staff the tools to complete their work efficiently from their phone. **How do I manage operations across multiple sites?** Paddl provides a centralised dashboard where area managers and operators can see task completion, compliance scores, and outstanding issues for every location in real time. You can compare performance between sites, identify which venues need attention, and drill into specific tasks or checks. Daily and weekly digest emails summarise everything automatically, so you stay informed without needing to visit each site. ## Related - [Best Kitchen Management Software UK (2026)](https://paddl-ai.co/best/best-kitchen-management-software) - [Paddl vs Trail](https://paddl-ai.co/compare/trail) - [Paddl vs Operandio](https://paddl-ai.co/compare/operandio) - [Paddl vs Xenia](https://paddl-ai.co/compare/xenia) - [Paddl vs SafetyCulture (iAuditor)](https://paddl-ai.co/compare/safetyculture) - [Checklist app](https://paddl-ai.co/features/routines): Paddl's checklist app schedules opening, closing, cleaning and temperature routines by shift and role, has staff complete them on a phone with timestamps, readings and photos, and shows a manager what was missed, late or done across every site. - [Staff rota software](https://paddl-ai.co/features/rota): Paddl's staff rota software builds the week against a demand band drawn from up to thirteen weeks of Square takings, warns before you publish if someone is untrained or over hours, takes the hours from staff check-ins, works out holiday, and exports to payroll. - [Equipment software](https://paddl-ai.co/features/equipment): Paddl's equipment software keeps a register of every fridge, freezer, oven and appliance with an AI health rating from 1 to 10, its service history and next service date, the temperature checks staff record against it, and PAT certificates imported from the PDF. - [Knowledge hub software](https://paddl-ai.co/features/knowledge): Paddl's knowledge hub software holds a venue's SOPs, policies and training material in one searchable place, generates articles with AI from the documents you upload, marks a page as required reading, and records who has read and signed it. - [Staff training software](https://paddl-ai.co/features/training): Paddl's staff training software delivers scenario-based food safety, allergen, fire and COSHH modules on the app, issues verifiable certificates, holds external certificates such as Level 2 food hygiene against each person, and shows a compliance matrix of who is trained on what and when it is due. - [Team management software](https://paddl-ai.co/features/team): Paddl's team management software keeps a staff directory per site with roles, groups and permissions, tracks each person's training and certificates, records GPS check-ins and handovers, and gives managers a view of who is on site and who is compliant.