# Digital SFBB app for UK food businesses

Canonical: https://paddl-ai.co/features/sfbb
Last reviewed: 2026-09-11 by the Paddl team

Paddl's digital SFBB app builds the FSA-format Safer Food Better Business pack from your menu and the paperwork you already have, writes the safe methods, runs the daily diary and the four-weekly review on a phone, and exports the whole pack for an EHO.

## What Paddl's digital SFBB app does

- The SFBB caterers pack in the FSA format, generated from your menu and existing documents
- Safe methods written for your kitchen, with gap detection against the official pack
- Daily diary opening and closing checks completed on the app with timestamps and signatures
- Four-weekly review reminders and records
- Digital signatures for staff sign-off on each safe method
- Export of the full pack and diary as a PDF for an inspection

## What it does not do

- SFBB is an England, Wales and Northern Ireland scheme; Scottish businesses use CookSafe and Paddl builds a HACCP plan instead
- The FSA does not certify apps; acceptance is down to the officer, and Paddl produces the same records the paper pack does

## Pricing

- **Price:** £69 per location per month, or £703.80 a year (15% off). Every feature is on the one plan.
- **Trial:** 30 days free with full access. Card required, cancel anytime, no contract after.
- **Included per location:** 5 owner and manager users and 10GB of document storage. Extra owners or managers are £2.99 a month each; staff do not take a seat.
- **Covers:** SFBB, HACCP, allergens and Natasha's Law, temperature and cleaning records, training records, COSHH, risk assessments, licences and insurance, and an EHO-ready audit pack.
- **Apps:** Staff app for iOS and Android with team chat, web dashboard for managers, shared venue tablets with PIN tap-in; works on any phone or tablet.
- **Company:** Paddl is a trading name of Trading Projects Ltd, company number 16456940, registered in England.

Pricing page: https://paddl-ai.co/pricing

## Questions

**Does the app follow the official FSA pack?**

Yes. The sections, safe methods and diary follow the FSA Safer Food Better Business pack for caterers, so an officer sees the structure they expect. When the FSA changes a template Paddl updates the section and flags the change for you to review.

**Can I print or export the diary for the EHO?**

Yes. Any date range of the daily diary, plus the safe methods and the four-weekly reviews, exports as one PDF. Most inspectors are happy to read it on a tablet; some ask for paper, and the export prints cleanly.

**Is Paddl an SFBB app?**

Yes, and more than one. The app carries the SFBB diary, opening and closing checks and temperature records that a diary-only app covers, and the same subscription adds the HACCP plan, allergen matrix, COSHH, training records and the EHO audit pack. Diary-only apps are cheaper; the difference is what the EHO asks for beyond the diary.

**Do EHOs accept a digital SFBB pack?**

Yes. There is no approval scheme for food safety software, so no app is "EHO approved"; inspectors accept any complete, up-to-date SFBB pack whether it is on paper or on a screen. What they check is that the safe methods match what you actually do, the diary is filled in daily and the four-weekly review has been done. Paddl exports the whole pack as a PDF so an inspector can read it without touching your phone.

**What is SFBB (Safer Food Better Business)?**

SFBB (Safer Food Better Business) is a food safety management pack developed by the Food Standards Agency for small UK food businesses. It helps you manage food hygiene through simple, practical guidance on safe food handling, cooking, cooling, and cross-contamination prevention. It is often used as an alternative to HACCP for smaller operations.

**Do I need SFBB or HACCP for my restaurant?**

SFBB is designed for smaller food businesses like cafes, takeaways, and small restaurants. Larger operations or those with complex processes may need a full HACCP plan. Paddl supports both: you can start with digital SFBB and upgrade to AI-generated HACCP plans as your business grows.

**How long does it take to complete an SFBB pack?**

Manually completing a paper SFBB pack typically takes several hours spread across multiple sessions. With Paddl, you can generate a complete, customised SFBB pack in minutes using our AI-powered 7-step wizard that guides you through template selection, business context, and staff assignments.

**Can staff sign SFBB documents digitally?**

Yes. Paddl provides digital signature functionality for all SFBB procedures. Staff can sign off on sections directly in the app, creating timestamped records that prove who read and understood each procedure and when.

**How does Paddl detect gaps in my SFBB pack?**

Paddl continuously monitors your SFBB pack for missing sections, incomplete procedures, and unsigned documents. The system alerts you to gaps before an EHO inspection, ensuring your food safety documentation is always complete.

**What is the best SFBB app?**

The best SFBB app digitises the full FSA pack including safe methods, diary entries, and opening/closing checks. It should work on mobile, support digital signatures, and produce records that EHO inspectors can verify instantly. Paddl covers all of this plus HACCP, allergens, and temperature monitoring from £69 per location per month.

**What should SFBB software include?**

SFBB software should include digital safe methods, daily diary entries, opening and closing checks, temperature records, cleaning records, staff sign-off, gap alerts, and inspection-ready exports. The strongest systems connect those records to live routines so managers can prove the SFBB pack is being followed every day.

**Can a digital SFBB replace my paper pack?**

A digital SFBB system can replace your working paper pack if it covers the same food safety management procedures, keeps the required diary records, and can be shown to your local authority when requested. Paddl covers the SFBB sections digitally with automatic gap detection, digital signatures, and instant access during inspections.

**What is included in the SFBB caterers pack?**

The FSA SFBB caterers pack contains safe methods covering the 4 Cs (cross-contamination, cleaning, chilling, cooking), a management section covering staff training, suppliers, and premises, and a diary section for daily records including opening checks, closing checks, temperature logs, and what to do when things go wrong. Paddl digitises all of these sections.

**Can I switch from a paper SFBB to digital mid-year?**

Yes. You can switch at any point. Paddl generates your digital SFBB pack from your business profile, and you start recording diary entries digitally from that day forward. Your existing paper records remain valid for the period they cover. Most businesses complete the switch in a single day.

**Is a digital SFBB accepted by all local authorities?**

Local authorities need to see that your food safety management system is complete, current, and being followed. Digital SFBB records can support that if they clearly show your safe methods, daily diary evidence, staff sign-off, and corrective actions. Paddl keeps those records together so they are easy to show during an EHO visit.

**Do I need the official FSA SFBB pack if I use software?**

You still need a food safety management system that reflects how your business controls food safety risks. SFBB software should help you document the same practical controls as the FSA pack, keep them current, and record daily evidence that the procedures are being followed.

## Related

- [Best Digital SFBB Software (2026)](https://paddl-ai.co/best/best-digital-sfbb-software)
- [Paddl vs Trail](https://paddl-ai.co/compare/trail)
- [Paddl vs SafetyCulture (iAuditor)](https://paddl-ai.co/compare/safetyculture)
- [Paddl vs Alert65](https://paddl-ai.co/compare/alert65)
- [HACCP software](https://paddl-ai.co/features/haccp): Paddl's HACCP software builds a HACCP plan for a UK hospitality kitchen from its menu, chemicals and equipment, covers all seven principles, links each critical control point to a routine check, and exports the plan as an EHO-ready PDF with its monitoring records alongside in the audit pack.
- [Allergen management software](https://paddl-ai.co/features/allergens): Paddl's allergen management software keeps an allergen matrix for all 14 UK allergens, imports dishes from a menu and allergens from supplier specs with AI, flags PPDS items under Natasha's Law, logs every change, and gives staff the answer on their phone when a customer asks.
- [Checklist app](https://paddl-ai.co/features/routines): Paddl's checklist app schedules opening, closing, cleaning and temperature routines by shift and role, has staff complete them on a phone with timestamps, readings and photos, and shows a manager what was missed, late or done across every site.
- [Staff training software](https://paddl-ai.co/features/training): Paddl's staff training software delivers scenario-based food safety, allergen, fire and COSHH modules on the app, issues verifiable certificates, holds external certificates such as Level 2 food hygiene against each person, and shows a compliance matrix of who is trained on what and when it is due.
