# Supplier and delivery check software for UK hospitality Canonical: https://paddl-ai.co/features/suppliers Last reviewed: 2026-09-11 by the Paddl team Paddl's supplier management software keeps an approved supplier list with each supplier's certificates and allergen specs, and has staff check every delivery on the app with temperatures, photos and a rejection reason, so traceability for an EHO or a recall is one search. ## What Paddl's supplier management software does - Approved supplier list with certificates, allergen specs and review dates - Delivery checks on the mobile app: temperature, packaging, date codes, photo, accept or reject - Allergen specs re-uploaded from a supplier are compared and changes flagged - Traceability: which supplier delivered what, when, checked by whom - Recall records linked to the supplier and the delivery ## What it does not do - Paddl does not manage supplier enquiries, quotes or purchase orders, and does not send orders to suppliers ## Pricing - **Price:** £69 per location per month, or £703.80 a year (15% off). Every feature is on the one plan. - **Trial:** 30 days free with full access. Card required, cancel anytime, no contract after. - **Included per location:** 5 owner and manager users and 10GB of document storage. Extra owners or managers are £2.99 a month each; staff do not take a seat. - **Covers:** SFBB, HACCP, allergens and Natasha's Law, temperature and cleaning records, training records, COSHH, risk assessments, licences and insurance, and an EHO-ready audit pack. - **Apps:** Staff app for iOS and Android with team chat, web dashboard for managers, shared venue tablets with PIN tap-in; works on any phone or tablet. - **Company:** Paddl is a trading name of Trading Projects Ltd, company number 16456940, registered in England. Pricing page: https://paddl-ai.co/pricing ## Questions **How do delivery checks work on the app?** The person receiving the delivery picks the supplier, records the temperature of chilled and frozen lines, photographs anything damaged, notes date codes, and accepts or rejects. The record is timestamped against the supplier and appears in the audit pack. **Why do restaurants need supplier management software?** Supplier management software centralises contact details, delivery records, and traceability documentation in one place. Without it, staff waste time hunting for supplier phone numbers, delivery checks get skipped, and you lack the traceability records EHOs expect to see during inspections. **What should I check when a food delivery arrives?** Every food delivery should be checked for temperature compliance (chilled below 8°C, frozen below -18°C), physical condition of packaging, correct quantities, and use-by dates. Paddl provides guided mobile checklists that walk staff through each check, with photo evidence and temperature logging built in. **What is supply chain traceability and why does it matter?** Supply chain traceability means being able to trace any food item back to its supplier, delivery date, and acceptance conditions. Under UK food safety regulations, businesses must be able to identify their suppliers and demonstrate one step back traceability. This is critical during food safety incidents and EHO inspections. **How do I keep records of supplier documentation for compliance?** Paddl maintains a complete digital supplier register with contact details, categories, delivery history, and any flagged issues. Every delivery is logged with timestamps, temperature readings, and photo evidence, creating an audit-ready record that satisfies Environmental Health Officer requirements. **Can staff log deliveries on their phone at the loading bay?** Yes. Paddl is designed for mobile-first delivery logging. Staff select the supplier, record temperatures with a probe, photograph the delivery, and note any issues, all from their phone at the loading bay before the driver leaves. The entire process takes under 30 seconds. **What supplier records do I need for food safety compliance?** UK food safety regulations require one-step-back traceability, meaning you must be able to identify every supplier and what they delivered. You should maintain an approved supplier list, delivery acceptance records with dates and temperatures, and documentation of any issues or rejections. Paddl keeps all of this in a digital register with timestamps, photos, and temperature logs, so you can demonstrate full compliance during an EHO inspection. **What should supplier management software include for restaurants?** Restaurant supplier management software should include an approved supplier list, contact details, supplier documents, allergen specifications, delivery check workflows, temperature logs, photo evidence, rejection records, issue tracking, traceability, recall response, and reporting by site. **Can delivery check software help with allergen traceability?** Yes. Delivery records become more useful when supplier product specifications and allergen declarations are linked to menu items. Paddl stores supplier specs, tracks formulation changes, and connects supplier allergen data to your allergen management workflow. **How do I verify supplier food safety standards before approving them?** Before adding a new supplier, check that they hold relevant food safety certifications, can provide allergen declarations for their products, and meet your delivery temperature and packaging standards. Paddl lets you document the approval process and store supplier certifications against their record. Once approved, their details are available in the delivery logging workflow. Unapproved suppliers are excluded from the system until the approval process is complete. ## Related - [Paddl vs Trail](https://paddl-ai.co/compare/trail) - [Paddl vs FoodDocs](https://paddl-ai.co/compare/fooddocs) - [Allergen management software](https://paddl-ai.co/features/allergens): Paddl's allergen management software keeps an allergen matrix for all 14 UK allergens, imports dishes from a menu and allergens from supplier specs with AI, flags PPDS items under Natasha's Law, logs every change, and gives staff the answer on their phone when a customer asks. - [HACCP software](https://paddl-ai.co/features/haccp): Paddl's HACCP software builds a HACCP plan for a UK hospitality kitchen from its menu, chemicals and equipment, covers all seven principles, links each critical control point to a routine check, and exports the plan and its monitoring records as an EHO-ready PDF. - [Checklist app](https://paddl-ai.co/features/routines): Paddl's checklist app schedules opening, closing, cleaning and temperature routines by shift and role, has staff complete them on a phone with timestamps, readings and photos, and shows a manager what was missed, late or done across every site. - [Document management software](https://paddl-ai.co/features/documents): Paddl's document management software takes any file a venue holds (certificates, Safety Data Sheets, menus, policies, licences, leases, insurance schedules), classifies it with AI, extracts the dates and data into the right record, tracks expiry, and collects staff sign-off.