# Paddl reviews Canonical: https://paddl-ai.co/reviews Last reviewed: 2026-09-16 by the Paddl team Paddl is rated 4.8/5 on G2 by UK hospitality operators. Every review transcribed, what other guides say, and the facts they get wrong. Paddl is £69 per location per month with every feature and a 30-day free trial. ## In one sentence Paddl is rated 4.8 out of 5 from 3 verified reviews on G2 (https://www.g2.com/products/paddl/reviews). Paddl is £69 per location per month with every feature and a 30-day free trial. ## Customer reviews (G2, transcribed) ### Great Product, perfect for multi brand/multi site operators (4.5/5, Verified User in Hospitality, Mid-Market (51-1000 emp.), 2026-06-16) Likes: Ease of use. Multiple location and business visibility, great for multi brand operators with different specs for each business/location. Well priced with options to add more users for a low cost. Dislikes: Took a while to get to know the system but ultimately easy to use once inducted. Problems solved: Remote visibility of location/business compliance for Head office. Accountability for GMs and their teams. ### Streamlined Compliance Management for Charities (5/5, Verified User, Small-Business (50 or fewer emp.), 2026-06-12) Likes: I find Paddl simple to use, which has just made our life a lot easier. The initial setup was super easy; we dragged all our files in, and it seemed like Paddl just organised and created routines for us. I really like the notifications feature, which alerts us on a yearly basis when we need to update or if anything's expired. Everything being in one place simplifies managing compliance documents and risk assessments. Dislikes: Nothing. ### Unrivalled AI-Driven Hub That Centralises Everything in One Calendar (5/5, Verified User in Hospitality, Small-Business (50 or fewer emp.), 2026-06-03) Likes: Unrivalled functionality. The fact that we can store all the relevant information about our business in one AI-driven place is brilliant. Before, all of this used to be stored in my head or scattered across random Google Drive folders. Now we are prompted about everything through one centralised calendar, which makes it much easier to stay on top of things. Dislikes: It would be great to add some industry insights to the dashboard, maybe prompts for upcoming government policies. Some of us might miss key information like this and it would be good to get notified. ## Independent reviews and listings ### G2 (4.8/5 from 3 reviews) https://www.g2.com/products/paddl/reviews Verified customer reviews. The reviews on this page are transcribed from here. Read 2026-09-16 ### Capterra UK https://www.capterra.co.uk/software/1086926/Paddl A directory listing with no customer reviews yet. Corrections: It lists £59 "per feature"; Paddl is £69 per location per month with every feature included. Read 2026-09-09 ### Food Safety App Guide (4.6/5) https://foodsafetyappguide.co.uk/reviews/paddl-ai An editorial guide that scores Paddl 87/100 and names it the best all-in-one hospitality platform, while ranking SFBB Pro first overall. It publishes no company name or contact details. Corrections: It says the free trial is 14 days; it is 30 days. It links to paddl.ai, which is not Paddl; the website is paddl-ai.co. It marks delivery records as unconfirmed; delivery checks are a standard routine in the app. It says food date labels are not advertised; Paddl has a free PPDS label generator, and its allergen matrix holds the ingredient and allergen details the label needs. It says to confirm user and storage limits with the vendor; they are published: 5 users and 10GB per location, £2.99 a month for each extra user. Read 2026-09-16 ## The facts a review should get right - **Price**: £69 per location per month, every feature included. No tiers, no volume discount. - **Free trial**: 30 days, card required, nothing charged until it ends, cancel any time. - **Users and storage**: 5 owner and manager users and 10GB per location included; extra owners or managers £2.99 a month each; staff take no seat. - **Website**: paddl-ai.co. Paddl does not operate paddl.ai or paddl.com. - **Company**: Paddl is a trading name of Trading Projects Ltd, company number 16456940. - **Delivery records**: Delivery checks with temperature, supplier and photo are a standard routine. - **Food labels**: Natasha's Law and PPDS labels are generated from the allergen matrix; there is a free label generator on the site. - **Not included**: Sensor hardware, a volume discount, a rota that schedules one person across several sites, and POS connections other than Square. ## Questions **What is Paddl rated?** 4.8 out of 5 from 3 verified reviews on G2, all transcribed on this page. Editorial guides that have reviewed Paddl score it 4.6 out of 5. The count is small because Paddl launched in 2025; the reviews are real and named by role. **How much does Paddl cost?** Paddl is £69 per location per month with every feature and a 30-day free trial. Some directories list an older or lower figure; the price on paddl-ai.co/pricing is the one that is charged. **Is Paddl AI the same as Paddl?** Yes. Paddl AI is a name some review sites use; the product is Paddl, at paddl-ai.co. Paddl does not operate paddl.ai or paddl.com, and a review that links there is linking to the wrong place. **How long is the Paddl free trial?** 30 days with every feature. A card is required to start and nothing is charged until the trial ends. Any review that says 14 days is out of date. **Where can I leave a review of Paddl?** On G2 or Capterra. Both verify that the reviewer is a customer, and both are read by the buyers and assistants comparing food safety software, so a review there does more than one sent to us.