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Strategic Support for UK Hotels & B&Bs

Maximise occupancy, optimise revenue, and deliver exceptional guest experiences. Expert consulting for independent hotels and B&Bs.

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The Challenges You're Facing

Running a hotel has never been more complex.

OTA Dependency

Commission eating into margins. Feeling held hostage by Booking.com and Expedia.

Rate Guesswork

Setting prices based on gut feel rather than data. Leaving money on the table or pricing yourself out.

Occupancy Swings

Empty rooms midweek, turned away at weekends. Struggling to smooth out demand.

Rising Expectations

Guests expect more than ever. Hard to deliver when you're stretched thin.

How We Help Hotels

Practical solutions for real hospitality challenges.

Revenue Management & Pricing

Optimise your rates based on demand, competition, and market conditions. Move from reactive to strategic pricing.

  • Dynamic pricing strategy
  • Demand forecasting
  • Competitive rate analysis
  • Yield management frameworks

Direct Booking Optimisation

Reduce OTA dependency by driving more direct bookings. Better margins, better guest relationships.

  • Website conversion optimisation
  • Direct booking incentives
  • Email marketing strategy
  • Loyalty programme development

Guest Experience Enhancement

Create memorable stays that drive reviews, referrals, and repeat visits.

  • Guest journey mapping
  • Service standards development
  • Review management strategy
  • Personalisation frameworks

Operational Efficiency

Streamline housekeeping, front desk, and back-office operations for better margins and guest experience.

  • Housekeeping optimisation
  • Front desk efficiency
  • Cost control and procurement
  • Staff scheduling and training

F&B Strategy

Whether it's a restaurant, bar, or breakfast service – optimise your food and beverage offering.

  • Menu engineering
  • Cost and margin analysis
  • Service model optimisation
  • Revenue opportunity identification

AI-Powered Solutions

Leverage technology for smarter pricing, forecasting, and guest personalisation.

  • AI-driven revenue management
  • Demand prediction
  • Automated guest communication
  • Operational analytics

Who We Work With

Independent properties who want to compete smarter.

Boutique Hotels

Independent B&Bs

Small Hotel Groups

Serviced Apartments

Real Hospitality Experience

We understand the unique challenges of accommodation businesses – from seasonal demand patterns to the balance between direct and OTA bookings. Our advice is grounded in practical experience.

Common Questions

What hotel owners ask us.

Do you work with small properties?

Yes. Whether you're a 5-room B&B or a 50-room boutique hotel, we can help. Our approach scales to your size and resources.

Can you help reduce our OTA commission costs?

Absolutely. A key focus is building your direct booking channel through website optimisation, email marketing, and guest loyalty strategies.

Do you offer revenue management support?

Yes. From setting up basic dynamic pricing to implementing AI-powered revenue management systems, we can help at every level of sophistication.

What about hotels with restaurants?

We cover both rooms and F&B. Our hospitality expertise spans the full guest experience, so we can optimise your entire operation.

Let's Talk About Your Property

Book a free strategy call. We'll discuss your challenges, explore opportunities, and see if we're the right fit to help.

Book Free Strategy Call