About Paddl

Hospitality experts who've walked in your shoes

Our Story

Paddl was founded on a simple truth: the best guidance comes from those who have been in the trenches, faced the same pressures, and emerged with proven solutions.

We've designed concepts from scratch, engineered menus for profitability, optimised operations for efficiency, built high-performing teams, and conducted deep P&L analysis to drive sustainable growth. We understand what it takes to achieve robust margins – even through unprecedented challenges – because we've done it ourselves.

Our consultancy was built on real-world experience navigating the full spectrum of challenges in hospitality, from triumphant launches to hard-won lessons learned.

Our Credentials

  • B Corp accredited business practices
  • Multi-site operational experience
  • Proven P&L optimisation track record
  • Crisis management and turnaround expertise
  • AI integration and automation expertise
  • Community-driven brand development

Our Approach

We don't just offer advice – we roll up our sleeves and work alongside you.

01

Listen & Understand

We start by deeply understanding your business, challenges, and goals. No assumptions, no cookie-cutter solutions.

02

Diagnose & Plan

Using our experience, we identify the root causes and develop a practical, actionable roadmap tailored to your situation.

03

Implement & Support

We work alongside you to execute the plan, providing hands-on support and adjusting as needed along the way.

04

Measure & Refine

We track results, celebrate wins, and continuously refine our approach to ensure lasting success.

What We Believe

Our values guide everything we do.

Results Over Theory

We focus on practical, implementable strategies that deliver measurable outcomes – not academic exercises.

Transparency Always

Honest assessments, clear communication, and no hidden agendas. We tell you what you need to hear.

Partnership, Not Prescription

We work alongside you, not above you. Your business, your decisions – with our expertise to guide them.

Your Success Is Our Success

We measure our worth by your results. When your business thrives, so does our relationship.

Let's Talk About Your Business

Every hospitality business is unique. Let's discuss your specific challenges and explore how we can help.

Book a Free Call