Replace chaos with confidence
Running a hospitality venue is complex. Paddl simplifies operations by bringing compliance, training, routines, and equipment management into one platform your team will actually use.
Before Paddl vs After Paddl
See how operators transform their daily operations
Built for how hospitality really works
Every feature designed with input from real operators, solving real problems.
AI-Powered Features
AI that knows your business inside out
From instant answers to automated compliance. Upload documents for AI extraction, generate complete HACCP plans and risk assessments, and get 24/7 AI support for your team.
- AI document extraction
- Compliance generation
- 24/7 AI assistant
Compliance Management
Pass every inspection with confidence
Stop dreading EHO visits. Digital records, automated reminders, and complete audit trails mean you're always inspection-ready. No more scrambling for paperwork or missing certificates.
- Digital food safety records
- Certificate expiry alerts
- Complete audit history
SFBB Compliance
Safer Food Better Business made simple
AI-powered SFBB pack generation for UK hospitality. Create complete, customised food safety documentation in minutes, not hours. Gap detection and digital signatures included.
- AI-powered pack generation
- Automatic gap detection
- Digital signatures
HACCP Plans
AI-generated, connected to live data
Generate complete HACCP plans from your existing business context in 15 minutes. CCPs linked to routine tasks, auto-created corrective actions, live compliance dashboard, and one-click EHO PDF export. Replaces £1000+ HACCP consultants.
- AI plan generation
- Live CCP monitoring
- One-click EHO export
Allergen Management
Natasha's Law compliant
Track all 14 UK allergens, generate visual allergen charts, and ensure your team can answer any allergen query with confidence. Protect your customers with accurate information.
- UK 14 allergen tracking
- Visual allergen charts
- Incident logging
COSHH Management
Chemical safety without complexity
Digital chemical register with GHS pictograms, SDS management, PPE requirements, and automatic expiry alerts. Keep your team safe and your business compliant.
- GHS pictogram display
- SDS document management
- PPE requirements
Knowledge Hub
End the "where's that document?" chaos
Everything your team needs, instantly accessible. SOPs, training materials, and policies organised and searchable. New starters get up to speed fast, experienced staff find answers in seconds.
- Searchable document library
- Role-based access control
- Version history tracking
Daily Routines
Nothing slips through the cracks
Opening checks, closing procedures, and handover tasks, all tracked and timestamped. Know exactly who did what and when. Spot patterns, prevent problems, and maintain consistency across shifts.
- Customisable checklists
- Photo evidence capture
- Shift handover tracking
Equipment Tracking
Prevent breakdowns before they happen
Track every piece of equipment from installation to maintenance to replacement. Service schedules, warranty information, and maintenance logs all in one place. No more emergency repair bills.
- Maintenance scheduling
- Service history logs
- Warranty tracking
Fire Safety
Fire compliance made simple
Certificate tracking, risk assessment management, drill logging, and first response records. Keep your venue safe and your compliance watertight with automatic expiry alerts.
- Certificate management
- Risk assessment templates
- Fire drill logging
Risk Assessments
AI-generated, always current
Create comprehensive risk assessments with AI assistance across fire, food, chemical, equipment, and customer categories. Automatic review scheduling, staff sign-offs, and multi-location management.
- AI-powered generation
- Five risk categories
- Digital staff sign-offs
Documents & Signatures
Every document, signed and tracked
Centralised document storage with categories, expiry alerts, digital staff sign-offs, and personal document uploads. Never lose a certificate or miss an expiry again.
- Expiry alert automation
- Digital sign-offs
- Personal document uploads
Insurance Tracking
Never miss a coverage gap or renewal
AI-powered insurance document analysis, automatic expiry alerts, and coverage recommendations. Know exactly what's covered and when policies need renewal.
- AI coverage analysis
- Expiry alerts
- Gap recommendations
Licence Management
Track every licence, never miss a renewal
AI-powered licence extraction, automatic expiry tracking, and a complete audit-ready register. Premises licences, personal licences, and more in one place.
- AI licence extraction
- Expiry tracking
- Audit-ready register
Customer Complaints
Turn feedback into improvements
Track customer complaints with AI-powered pattern detection. Identify trends, improve resolution times, and use feedback to drive real operational change across your venues.
- AI pattern detection
- Status workflow
- Analytics dashboard
Suppliers & Deliveries
Complete supply chain visibility
Manage your supplier database and log deliveries with mobile-first check workflows. Temperature checks, photo evidence, and full traceability for every delivery.
- Supplier database
- Mobile delivery checks
- Full traceability
Team Management
Everyone trained, everyone accountable
Know exactly who's trained on what. Track certifications, assign learning materials, and ensure compliance training is complete. Role-based permissions mean everyone sees exactly what they need.
- Training progress tracking
- Certification management
- Role-based permissions
AI Assistant
Instant answers, 24/7
Your team gets immediate answers to operational questions without interrupting managers. Paddl's AI is trained on your specific procedures, policies, and documentation. Less time answering questions, more time running your venue.
- Trained on your content
- Natural language queries
- Available on mobile
Mobile App
Purpose-built for hospitality
Native iOS and Android app with GPS check-in, offline support, quick reporting, AI assistant, and biometric login. Your team will actually use this.
- Offline-first design
- GPS staff check-in
- Biometric login
Software your team will actually use
We know the biggest challenge isn't finding software. It's getting your team to use it. Paddl is designed with hospitality staff in mind: intuitive mobile-first interface, minimal training required, and features that make jobs easier, not harder.
- Mobile-first design for busy service environments
- Works offline when wifi is unreliable
- Quick-action buttons for common tasks
- Role-based interfaces show only what's relevant
See Paddl in action
Start your free 14-day trial and experience the difference organised operations makes. Card required. Cancel anytime.
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