Streamline daily operations across every site
Paddl is operations management software for UK hospitality that replaces paper checklists, scattered knowledge, and manual handovers with one digital platform. Auto-scheduled routines, real-time task tracking, and a mobile app your team will actually use.
Running a tight operation shouldn't be this hard
These operational headaches are costing you time, money, and consistency
Missed tasks across shifts
Opening checklists half-done, closing tasks skipped entirely. Without daily routines software, things fall through the cracks every single day in hospitality, and you only find out when something goes wrong.
Knowledge lost with staff turnover
When experienced staff leave, their knowledge goes with them. New starters are left guessing how things work, and standards slip while they figure it out.
Paper handovers and checklists
Scribbled notes on clipboards, laminated sheets that nobody updates, and WhatsApp messages that get buried. Without shift handover software, paper processes don't scale and can't be tracked.
No multi-site visibility
If you're not physically on site, you have no idea what's getting done. Managers rely on trust and phone calls instead of real-time data.
One platform for everything your team does daily
Paddl brings your daily routines, equipment management, knowledge base, and team coordination into one system. Staff use the mobile app, managers get real-time visibility, and nothing falls through the cracks.
Daily Routines
Create opening, closing, and mid-shift checklists that auto-schedule every day. Staff complete tasks on their phones with photos, timestamps, and signatures. Structured shift handover reports ensure nothing is lost between teams.
Equipment Tracking
Equipment tracking software that logs all assets with service histories, warranty dates, and AI health monitoring. Get specific maintenance recommendations with cost estimates before breakdowns happen.
Knowledge Hub
Centralise SOPs, recipes, processes, and training materials in one searchable hub. Staff always have the latest version on their phone, no more outdated printouts.
Documents & Signatures
Upload contracts, policies, and procedures. Collect digital signatures from staff to prove they've read and understood key documents. Full audit trail.
Team Management
Hospitality team management across locations with role-based access, training tracking, GPS check-ins, and end-of-day reports. Know who's on site and what they're doing.
Training Modules
Build structured training programmes with role-based learning paths, competency tracking, and certificate management. Prove training compliance to EHO inspectors.
Contractor Management
Digital inductions, compliance verification, and visitor access logging for every contractor who enters your premises. Complete audit trail.
Notifications & Alerts
Push notifications, email digests, and EOD reports keep your team informed and compliance deadlines visible. Real-time escalation when issues need attention.
Mobile App
Purpose-built for hospitality teams. Staff complete tasks, access knowledge, log issues, and communicate, all from their phone. Works offline too.
What our customers achieve
Real improvements from hospitality businesses using Paddl
How teams use operations management
Opening & Closing Checklists
Auto-scheduled daily routines ensure every shift starts and ends properly. Managers get notified of incomplete tasks before they leave for the day.
Equipment Maintenance Scheduling
Track service dates, warranty periods, and maintenance schedules for every piece of equipment. AI analysis spots wear patterns before costly breakdowns.
Staff Onboarding
New starters access all training materials, SOPs, and procedures from day one. Digital sign-offs prove they've completed induction requirements.
Multi-Site Task Oversight
Area managers see real-time task completion across all locations from one dashboard. Spot underperforming sites and drill into the details.
Multi-Site Operations Overview
Operators running multiple venues get a single dashboard showing task completion, compliance scores, and outstanding issues for every location. Compare performance across sites, identify which venues need attention, and allocate management time where it matters most.
Equipment Health Monitoring
Every piece of kitchen and bar equipment is tracked with service history, warranty dates, and AI-generated health scores. Paddl spots patterns in temperature drift, service frequency, and equipment age to flag items at risk of failure before they break down mid-service.
Daily Task Automation
Set up opening checks, mid-shift routines, and closing procedures once and they auto-schedule every day. Staff receive push notifications when tasks are due, managers are alerted when items are overdue, and the system tracks completion with timestamps and photo evidence.
Compliance Score Tracking
Paddl calculates a live compliance score for each location based on task completion, temperature records, training status, document sign-offs, and equipment maintenance. Managers see at a glance which areas are green, amber, or red, and can drill down to find exactly what needs fixing.
Frequently asked questions
What operations tasks can be managed with Paddl?
Paddl handles daily routines (opening/closing checklists, cleaning schedules, temperature checks), equipment tracking and maintenance, knowledge management (SOPs, recipes, training), document management with digital signatures, team management with check-ins and handovers, and quick task assignment for ad-hoc jobs.
How does Paddl help with staff handovers?
Paddl provides digital handover reports that outgoing staff complete at the end of their shift. Incoming staff receive a structured briefing covering outstanding tasks, issues to be aware of, and priorities. Every handover is logged and timestamped for accountability.
Can managers see task progress in real time?
Yes. The manager dashboard shows live task completion across all locations. You can see which tasks are done, in progress, or overdue, who completed them, and any photos or notes attached. End-of-day reports summarise everything automatically.
Does the mobile app work offline?
Yes. Staff can complete tasks, access knowledge articles, and log information even without an internet connection. Everything syncs automatically when connectivity is restored, so operations aren't disrupted by patchy WiFi.
How does equipment tracking prevent breakdowns?
Paddl rates every piece of equipment 1-10 based on temperature trends, service history, and age. Each item gets a plain-language diagnosis and prioritised actions with cost estimates. You can resolve or ignore recommendations, and the AI adjusts its analysis based on your feedback.
What is hospitality operations software?
Hospitality operations software is a digital platform that replaces paper checklists, scattered spreadsheets, and manual processes with one system for managing daily tasks, equipment, team communication, and compliance. It gives managers real-time visibility into what is happening across every shift and location, and gives staff the tools to complete their work efficiently from their phone.
How do I manage operations across multiple sites?
Paddl provides a centralised dashboard where area managers and operators can see task completion, compliance scores, and outstanding issues for every location in real time. You can compare performance between sites, identify which venues need attention, and drill into specific tasks or checks. Daily and weekly digest emails summarise everything automatically, so you stay informed without needing to visit each site.
Ready to streamline your operations?
Start your free 14-day trial and see how Paddl transforms your daily operations. Card required.
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