Everyone trained, everyone accountable
Know exactly who's trained on what. Track certifications, manage onboarding, and ensure compliance across your entire team.
Training tracking shouldn't be this hard
Without a system, compliance gaps are invisible until it's too late
Training gaps
You don't know who's trained on what. Without team compliance tracking, critical certifications expire without notice and new staff work without proper training.
Scattered records
Training records in spreadsheets, certifications in emails, sign-off sheets in filing cabinets. No single view of compliance.
Onboarding bottlenecks
New starters depend on managers for everything. Training takes weeks instead of days. Your best people spend time teaching basics.
Role confusion
Staff don't know what they're responsible for. Without proper employee role management, information meant for managers reaches everyone and permissions are a mess.
Complete visibility into your team
Paddl gives you a single view of your entire team's training status. Track progress, manage certifications, and ensure everyone has the skills they need to do their job safely and effectively.
Staff Directory & Groups
Complete overview of your team organised by department: kitchen, bar, front-of-house. Roles, locations, contact details, and start dates, all in one place.
Training Progress Tracking
See exactly who's completed what training. Track progress through learning paths. Identify gaps before they become problems.
Certification Management
Track food hygiene certificates, first aid training, and alcohol licensing. Any certification with expiry dates and automatic reminders.
Role-Based Permissions
Control who sees what with hospitality HR-grade permissions. Staff see their tasks, supervisors see their teams, managers see everything. Clean, logical access.
Multi-Location Management
Staff location assignment across your venues. See who's working where and manage training requirements that differ by site.
Onboarding Workflows
Structured paths for new starters. Day 1 essentials, week 1 training, and month 1 sign-offs, all automated and tracked.
What our customers achieve
Real improvements from hospitality businesses using Paddl
How teams use team management
Food Hygiene Certification
Track Level 2 and Level 3 food hygiene certificates. Get alerts 30 days before expiry. Never have uncertified staff handling food.
New Starter Onboarding
Automated onboarding checklists guide new staff through everything they need to learn. Managers track progress at a glance.
Allergen Training
Ensure every customer-facing staff member has completed allergen awareness training. Document sign-offs for due diligence.
First Aid & Fire Safety
Track first aiders and fire marshals at each location. Ensure you always have required coverage during operating hours.
GPS Check-in & Shift Handovers
Staff check in with GPS location verification. End-of-shift handover reports are submitted from the app and acknowledged by the incoming team.
Multi-Location Staff Overview
Area managers overseeing several venues need a single view of staffing across all sites. Paddl shows who is assigned where, which locations have training gaps, and where certification expiries are approaching. Filter by location, department, or role to drill into the detail without switching between spreadsheets or calling individual site managers.
GPS Check-In Verification
Staff check in from the mobile app with GPS location verification, confirming they are physically at the venue. Managers see real-time attendance without relying on paper sign-in sheets. Late arrivals and no-shows are flagged automatically, giving supervisors immediate visibility over who is on site.
EOD Compliance Reports
At the end of each day, Paddl generates a compliance summary covering completed tasks, missed routines, outstanding training, and any flagged incidents. Managers receive this report automatically so they start the next day knowing exactly what needs attention, rather than discovering gaps mid-service.
Role-Based Access Control
Different roles see different information. Kitchen staff access food safety SOPs and HACCP tasks. Front-of-house see allergen charts and service standards. Managers get full visibility across every department. This keeps the interface clean for staff and prevents accidental access to sensitive business data like billing or HR records.
Frequently asked questions
What is staff management software for hospitality?
Staff management software for hospitality provides a centralised platform to manage team roles, track training completion, monitor certification expiry dates, and handle onboarding workflows. It gives managers a single view of their entire team's compliance status across all locations and departments.
How do I track staff training and certifications in hospitality?
Paddl tracks all training completions and certifications including Level 2 food hygiene, first aid, fire safety, allergen awareness, and personal licences. Automatic alerts notify you 30 days before any certification expires, ensuring you never have uncertified staff working in critical roles.
How can I speed up onboarding for new hospitality staff?
Digital onboarding workflows guide new starters through structured training paths covering Day 1 essentials, Week 1 training, and Month 1 sign-offs. Progress is tracked automatically, reducing reliance on managers for basic training and cutting onboarding time by up to 60%.
Do I need to track food hygiene certificates for my staff?
Yes. UK food safety law requires that food handlers are trained to a level appropriate to their role. While Level 2 Food Hygiene certificates do not technically expire, the FSA recommends refresher training every three years. Paddl tracks these certificates and reminds you when refresher training is due.
How does role-based access work for hospitality teams?
Role-based access ensures staff only see information relevant to their position. Kitchen team members see kitchen SOPs and food safety tasks, front-of-house staff see service standards and allergen information, and managers get full visibility across all areas. This keeps the interface clean and prevents information overload.
How do I manage staff across multiple locations?
Paddl lets you assign staff to one or more locations and view a consolidated team dashboard across all your venues. You can see training compliance, certification status, and attendance by site or across the whole business. Staff who work at multiple locations appear under each site with their relevant assignments, so area managers never lose track of who is where.
What is GPS check-in for hospitality and how does it work?
GPS check-in uses the staff member's phone location to verify they are physically at the venue when they clock in. When a team member opens the Paddl app and checks in, their GPS coordinates are recorded and matched against the venue address. This replaces paper sign-in sheets and gives managers a real-time view of who is on site, with late arrivals and no-shows flagged automatically.
Ready to get your team organised?
Start your free 14-day trial and take control of training compliance. Card required.
Full access to all features · Dedicated onboarding support · Cancel anytime