AI built for hospitality food safety, compliance and operations
AI that reads your paperwork, drafts the plans and does the admin.
Paddl's AI reads the documents a venue uploads (menus, Safety Data Sheets, licences, PAT certificates, insurance schedules), drafts HACCP plans, SFBB packs, risk assessments and knowledge articles from them, and runs Ask Paddy, an AI agent that does the work itself (building routines, assigning training, chasing overdue checks) once a person confirms each change.
Where AI fits in hospitality compliance and operations
Your team gets instant answers about procedures, policies, allergens and food safety. Owners and managers can also tell Paddy, the AI agent, what needs doing and it does it once they confirm, at one site or across a group from head office. See what Ask Paddy can do.
An AI Agent That Does the Job
Ask for a pest control visit next Tuesday and it goes in the calendar. Ask for a weekly deep clean and the routine is built and assigned. It can use over 200 tools across routines, scheduling, people, food and paperwork.
You Confirm Every Action
Paddy sets out exactly what it will do, including which site and which people. Nothing is written to your account until you press Confirm.
It Never Signs Your Records
Paddy never signs a record, an approval or a plan, and never fills in a check for someone else. An inspector asks who did the work, so that stays with a person.
Answers for the Whole Team
Staff ask questions on their phones mid-shift and get answers from your own SOPs and allergen data, with a link to the source.
“We can store all the relevant information about our business in one AI-driven place. Brilliant.”
What Paddl’s AI reads, generates and analyses
Stop typing compliance data. AI document extraction reads your files and populates your records automatically.
Menu & Allergen Extraction
Upload your menu as a PDF, image, or Word doc. Paddl's menu AI extraction identifies every item and maps allergens automatically.
Menu digitised in seconds
SDS/COSHH Extraction
Upload any manufacturer's Safety Data Sheet. AI extracts hazards, PPE requirements, first aid procedures, and storage instructions.
Complete COSHH records from a single upload
Licence Extraction
Upload premises licences, personal licences, or any regulatory documents. AI extracts key dates and conditions automatically.
Never miss a renewal deadline
PAT Certificate Import
Upload PAT testing certificates. AI extracts serial numbers, test dates, and results, matching them to your equipment register.
Batch import years of PAT history
Insurance Analysis
Upload insurance documents. AI analyses coverage, identifies gaps by business type, and tracks renewal dates.
Coverage gaps identified automatically
Generate complete compliance documents in minutes
AI compliance automation creates comprehensive documentation tailored to your specific business. Replace expensive consultants and hours of manual work.
AI Risk Assessment Generator
Generate comprehensive risk assessments across fire safety, food safety, COSHH, manual handling, and equipment. AI creates location-specific assessments with hazard analysis, control measures, and action items.
80% faster than manual creation
AI HACCP Plan Generator
Paddl generates a complete HACCP plan covering all 7 principles in 15 minutes. AI analyses your cooking methods, products, and allergens to identify Critical Control Points and create monitoring procedures.
Replaces £1000+ HACCP consultants
AI SFBB Pack Generator
Tell Paddl about your business - cuisine type, cooking methods, delivery practices. AI generates a complete, customised Safer Food Better Business pack tailored to your operation.
90% time saved on SFBB completion
AI Knowledge Article Generator
Generate complete SOPs, how-to guides, and FAQs from your business context. AI creates training content tailored to your equipment, processes, and team needs.
Complete training library in minutes
Lease & Property Extraction
Upload commercial leases, deeds of variation, or rent review memorandums. AI extracts key terms, dates, rent amounts, and obligations automatically.
Lease terms extracted in seconds
AI that watches your back
Continuous monitoring and analysis to catch issues before they become problems
Equipment Health Analysis
AI equipment diagnostics analyse temperature trends, service patterns, and equipment age to generate per-item health scores. A fridge slowly warming gets a detailed explanation of likely causes and specific actions to take, with cost estimates and urgency levels.
Complaint Pattern Detection
AI analyses customer complaints to identify trends and recurring issues. Spot patterns across locations, times, or categories to drive real operational improvements.
Insurance Gap Analysis
AI reviews your insurance coverage against your business operations, licence conditions, and lease obligations. Cross-references FRI lease terms with building insurance, licence activities with public liability, and delivery operations with vehicle insurance - identifying gaps that single-document analysis would miss.
Legal Guidance AI
When incidents happen, AI triages the situation, gathers evidence from across your business - training records, routines, HACCP plans, insurance, COSHH, and more - and provides step-by-step guidance with exportable evidence packs.
Lease Portfolio Analysis
AI analyses your lease portfolio to identify risks and upcoming obligations. Tracks break clause deadlines, rent review dates, and lease expiries. Cross-references repairing obligations with insurance coverage and flags critical gaps.
AI in action across your operation
AI HACCP Plan Generation
Describe your business type, cooking methods, and menu style. AI generates a complete HACCP plan covering all 7 principles with Critical Control Points, monitoring procedures, and corrective actions. What normally takes a consultant days and costs over 1,000 is done in 15 minutes at no extra cost.
AI Equipment Health Diagnostics
AI analyses your temperature logs, service history, and equipment age to generate per-item health scores. A walk-in fridge showing a gradual warming trend gets flagged with likely causes, recommended actions, and cost estimates before it fails during a busy Friday service.
AI Document Extraction
Upload Safety Data Sheets, insurance certificates, PAT testing results, or commercial leases. AI reads the document, extracts structured data, and populates the correct records automatically. An SDS upload becomes a complete COSHH record with hazard pictograms, PPE requirements, and first aid procedures in seconds.
AI Menu Allergen Scanning
Upload a menu PDF or photo and AI identifies every dish, maps all 14 UK allergens, and flags cross-contamination risks. Update your menu and re-scan in seconds. No more manually cross-referencing ingredients against allergen lists or paying a nutritionist for matrix updates.
What AI delivers for your business
Real improvements from hospitality businesses using Paddl's AI features
What Paddl's AI features does
- Extraction: menu and allergens, SDS to COSHH, licences, PAT certificates, insurance analysis, lease terms
- Generation: HACCP plan, SFBB pack, risk assessments, knowledge articles
- Analysis: equipment health ratings, complaint patterns, review sentiment, rates relief
- Agent: Ask Paddy uses over 200 tools to do the admin, and almost every change waits for a person to confirm it
What it does not do
- AI drafts and extracts; a person reviews and confirms before anything becomes a record, and AI never signs a record or a plan
- Each business has a daily AI allowance to stop misuse
Questions people ask about AI features
How does AI help with hospitality operations?
In three ways. It reads the paperwork you already have (menus, safety data sheets, licences, insurance) so nobody types it in. It drafts the documents a venue needs, such as the HACCP plan, SFBB pack and risk assessments, from your own business. And Ask Paddy, the AI agent, does the admin itself: it can use over 200 tools to build routines, assign training, book visits and chase overdue checks, each change confirmed by a person first.
What is the difference between AI that answers and AI that does the work?
An assistant that answers tells you how to set up a cleaning schedule. An agent sets it up. Paddy proposes the change as a card (the routine, its checks, the schedule and who it is assigned to) and creates it when you confirm. It never signs a record or a plan, and everything it does is written to the audit log.
What types of content can Paddl AI generate?
HACCP plans, risk assessments, SFBB packs, knowledge articles, SOPs, policies and recipes, all as drafts for you to review. It also extracts structured data from menus, safety data sheets, PAT certificates, insurance policies, licences and commercial leases.
How accurate is AI-generated compliance content?
It is built from your business: cuisine, cooking methods, equipment, chemicals and sites, following UK guidance. It is still a draft. A competent person reviews and signs a HACCP plan or risk assessment before it is used, and Paddl records who did.
Do I need technical knowledge to use the AI features?
No. You upload a document or tell Paddy what you need in plain words, on desktop or the app, and check what comes back.
How does AI improve food safety compliance?
It removes typing errors by reading information straight from your documents, it replaces generic templates with plans written for your operation, and it keeps watch: Paddy can tell you what is overdue, which certificates are expiring and which records are waiting for review before an EHO visit finds them.
Is AI-generated content reliable for compliance?
It follows FSA guidance, HACCP principles and UK health and safety law, and every draft goes through a review step where you check, edit and approve it. The AI provides the structure and detail; your sign-off is what makes it your plan. That is the same split as a consultant draft, without the wait or the fee.
Ready to put AI to work for your business?
Start your free 30-day trial and experience how AI transforms hospitality operations. Card required.
Full access to all features · Dedicated onboarding support · Cancel anytime