AI built for hospitality operations
From instant answers to automated compliance. Paddl's AI learns your business and works around the clock, so you can focus on your guests.
Ask Paddy: Your 24/7 Operations Expert
Your team gets instant answers about procedures, policies, allergens, and food safety. Trained on YOUR documentation, so answers are always specific to how your business works.
Natural Language Questions
Staff ask questions the way they'd ask a colleague. "How do I close the till?" or "What's our allergen policy?" No special syntax needed.
Source References
Every answer shows where the information came from. Staff can click through to the full document for more detail.
Mobile Access
Access the AI from any device. Staff can ask questions on their phones mid-shift without leaving the floor.
40% Fewer Interruptions
With a restaurant AI assistant on hand, managers spend less time answering repetitive questions. Staff get instant answers 24/7.
Upload any document. Paddl extracts the data.
Stop typing compliance data. AI document extraction reads your files and populates your records automatically.
Menu & Allergen Extraction
Upload your menu as a PDF, image, or Word doc. Paddl's menu AI extraction identifies every item and maps allergens automatically.
Menu digitised in seconds
SDS/COSHH Extraction
Upload any manufacturer's Safety Data Sheet. AI extracts hazards, PPE requirements, first aid procedures, and storage instructions.
Complete COSHH records from a single upload
Licence Extraction
Upload premises licences, personal licences, or any regulatory documents. AI extracts key dates and conditions automatically.
Never miss a renewal deadline
PAT Certificate Import
Upload PAT testing certificates. AI extracts serial numbers, test dates, and results, matching them to your equipment register.
Batch import years of PAT history
Insurance Analysis
Upload insurance documents. AI analyses coverage, identifies gaps by business type, and tracks renewal dates.
Coverage gaps identified automatically
Generate complete compliance documents in minutes
AI compliance automation creates comprehensive documentation tailored to your specific business. Replace expensive consultants and hours of manual work.
AI Risk Assessment Generator
Generate comprehensive risk assessments across fire safety, food safety, COSHH, manual handling, and equipment. AI creates location-specific assessments with hazard analysis, control measures, and action items.
80% faster than manual creation
AI HACCP Plan Generator
Paddl generates a complete HACCP plan covering all 7 principles in 15 minutes. AI analyses your cooking methods, products, and allergens to identify Critical Control Points and create monitoring procedures.
Replaces £1000+ HACCP consultants
AI SFBB Pack Generator
Tell Paddl about your business - cuisine type, cooking methods, delivery practices. AI generates a complete, customised Safer Food Better Business pack tailored to your operation.
90% time saved on SFBB completion
AI Knowledge Article Generator
Generate complete SOPs, how-to guides, and FAQs from your business context. AI creates training content tailored to your equipment, processes, and team needs.
Complete training library in minutes
Lease & Property Extraction
Upload commercial leases, deeds of variation, or rent review memorandums. AI extracts key terms, dates, rent amounts, and obligations automatically.
Lease terms extracted in seconds
AI that watches your back
Continuous monitoring and analysis to catch issues before they become problems
Equipment Health Analysis
AI equipment diagnostics analyse temperature trends, service patterns, and equipment age to generate per-item health scores. A fridge slowly warming gets a detailed explanation of likely causes and specific actions to take, with cost estimates and urgency levels.
Complaint Pattern Detection
AI analyses customer complaints to identify trends and recurring issues. Spot patterns across locations, times, or categories to drive real operational improvements.
Insurance Gap Analysis
AI reviews your insurance coverage against your business operations, licence conditions, and lease obligations. Cross-references FRI lease terms with building insurance, licence activities with public liability, and delivery operations with vehicle insurance - identifying gaps that single-document analysis would miss.
Legal Guidance AI
When incidents happen, AI triages the situation, gathers evidence from across your business - training records, routines, HACCP plans, insurance, COSHH, and more - and provides step-by-step guidance with exportable evidence packs.
Lease Portfolio Analysis
AI analyses your lease portfolio to identify risks and upcoming obligations. Tracks break clause deadlines, rent review dates, and lease expiries. Cross-references repairing obligations with insurance coverage and flags critical gaps.
AI in action across your operation
AI HACCP Plan Generation
Describe your business type, cooking methods, and menu style. AI generates a complete HACCP plan covering all 7 principles with Critical Control Points, monitoring procedures, and corrective actions. What normally takes a consultant days and costs over 1,000 is done in 15 minutes at no extra cost.
AI Equipment Health Diagnostics
AI analyses your temperature logs, service history, and equipment age to generate per-item health scores. A walk-in fridge showing a gradual warming trend gets flagged with likely causes, recommended actions, and cost estimates before it fails during a busy Friday service.
AI Document Extraction
Upload Safety Data Sheets, insurance certificates, PAT testing results, or commercial leases. AI reads the document, extracts structured data, and populates the correct records automatically. An SDS upload becomes a complete COSHH record with hazard pictograms, PPE requirements, and first aid procedures in seconds.
AI Menu Allergen Scanning
Upload a menu PDF or photo and AI identifies every dish, maps all 14 UK allergens, and flags cross-contamination risks. Update your menu and re-scan in seconds. No more manually cross-referencing ingredients against allergen lists or paying a nutritionist for matrix updates.
What AI delivers for your business
Real improvements from hospitality businesses using Paddl's AI features
Frequently asked questions
How does AI help with hospitality operations?
AI automates time-consuming tasks like document extraction, compliance generation, and equipment monitoring. Instead of manually typing data from menus, safety data sheets, or insurance documents, AI reads and extracts the information in seconds, freeing managers to focus on guests and team leadership.
What is the difference between AI automation and manual processes in hospitality?
Manual processes require staff to read documents, type data into spreadsheets, and create compliance paperwork from scratch. AI automation handles these tasks instantly: extracting allergens from a menu PDF, generating a HACCP plan from your business profile, or analysing equipment temperature trends. This reduces errors and saves hours each week.
What types of content can Paddl AI generate?
Paddl AI generates HACCP plans, risk assessments, SFBB packs, knowledge articles, and SOPs tailored to your business. It also extracts structured data from uploaded documents including menus, safety data sheets, PAT certificates, insurance policies, licences, and commercial leases.
How accurate is AI-generated compliance content?
AI-generated content is based on your specific business context, including your cuisine types, cooking methods, equipment, and location details. All generated documents follow UK regulatory frameworks and are designed to be reviewed and approved by your team before use, ensuring accuracy and relevance.
Do I need technical knowledge to use the AI features?
No. Paddl AI features are designed for hospitality operators, not IT professionals. You simply upload a document or answer a few questions about your business, and the AI handles the rest. Everything works through a straightforward interface on desktop or mobile.
How does AI improve food safety compliance?
AI improves food safety compliance in three ways. First, it eliminates manual data entry errors by extracting information directly from your documents. Second, it generates compliance documentation like HACCP plans and risk assessments based on your specific business context rather than generic templates. Third, it continuously monitors your operation, flagging equipment temperature anomalies, expired documents, and compliance gaps before they become problems during an EHO inspection.
Is AI-generated content reliable for compliance?
AI-generated content follows UK regulatory frameworks including FSA guidance, HACCP principles, and health and safety legislation. However, every piece of generated content goes through a review step where you can check, edit, and approve before it becomes part of your compliance system. The AI provides the structure and detail, you provide the final sign-off. This is the same approach used by compliance consultants, except it takes minutes instead of days and costs nothing extra.
Ready to put AI to work for your business?
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