Track every licence, never miss a renewal
AI-powered licence extraction, automatic expiry alerts, and a complete audit-ready register. Stop the paperwork chaos and stay compliant.
Licence management shouldn't be this hard
Most hospitality businesses struggle to keep track of their licensing requirements
Expired licences = closure risk
An expired premises licence or personal licence holder not on duty means enforcement action. One missed renewal could shut you down.
Paperwork chaos
Premises licence management, personal licences, late night refreshment, regulated entertainment, TEN application tracking. Documents scattered across filing cabinets and email.
Condition compliance unknown
Your premises licence has conditions attached. Do all your staff know what they are? Can you prove you're meeting them?
Multi-site complexity
Different venues, different licences, different renewal dates, different conditions. Without regulatory licence management, keeping track manually across sites is a nightmare.
Licence management that keeps you compliant
Paddl brings all your licences into one searchable register. AI extracts key information from uploaded documents, alerts you before renewals, and keeps you audit-ready at all times.
AI Licence Extraction
Upload premises licences, personal licences, or any regulatory documents. AI extracts licence numbers, grant dates, conditions, and expiry information automatically. Licence compliance for hospitality, handled in seconds.
Renewal Alerts & Calendar Sync
AI-extracted renewal dates are auto-populated to your business calendar and exportable iCal feed. Proactive alerts escalate at 60 and 30 days before renewal, syncing to Google Calendar, Outlook, or Apple Calendar.
Complete Licence Register
All licences in one searchable place. Premises licences, personal licences, music licences, gambling licences, and more, organised by venue.
Condition Tracking
Record the conditions attached to each licence. Link conditions to operational procedures so staff know exactly what they need to follow.
Personal Licence Holder Tracking
Track which staff hold personal licences and when they're on duty. Ensure you always have a designated premises supervisor available.
Audit-Ready Records
When licensing officers visit, show them exactly what they need in seconds. Complete documentation with full history.
What our customers achieve
Real improvements from hospitality businesses using Paddl for licence tracking
Licence types you can track
Premises Licences
Track your premises licence with all conditions, authorised activities, and opening hours. Link conditions to your operational procedures.
Personal Licences
Maintain a register of personal licence holders across your business. Track expiry dates and ensure coverage across all venues.
Music & Entertainment
PPL, PRS, and regulated entertainment licences tracked with renewal dates and coverage details.
Food & Hygiene
Food business registrations and any specialist licences required for your operation, all in one place.
Premises Licence Tracking
Upload your premises licence and Paddl AI extracts all the key details: authorised activities, permitted hours, conditions, and the designated premises supervisor. Link each condition to your operational procedures so staff know exactly what they need to follow. Get alerted when any condition-linked procedure needs updating.
TEN Application Management
Track Temporary Event Notices for one-off events, private functions, and extended hours. Record application dates, event details, and approval status. Paddl reminds you to submit TENs within the required notice period and tracks your annual TEN usage against the statutory limits per premises.
Personal Licence Register
Maintain a complete register of personal licence holders across your business. Track which staff hold personal licences, their licence numbers, issuing authorities, and renewal dates. Ensure you always have a personal licence holder available on the rota when alcohol is being sold.
Multi-Site Licence Dashboard
Operators running multiple venues see all licence statuses on one dashboard: which premises licences are current, which personal licence holders are at each site, which renewals are coming up, and which conditions apply where. Compare compliance across sites and spot gaps before they become problems.
Frequently asked questions
What licences does a hospitality business need in the UK?
UK hospitality businesses typically need a premises licence for selling alcohol or providing late-night refreshment, personal licences for staff authorising alcohol sales, music licences (PPL/PRS), food business registration with the local authority, and potentially a late-night levy depending on the area. Specific requirements vary by business type and location.
What happens if my premises licence expires?
Operating without a valid premises licence is a criminal offence under the Licensing Act 2003. Enforcement action can include prosecution, fines, and closure of your premises. Even a brief lapse can result in significant disruption to your business and damage to your reputation with the licensing authority.
How far in advance should I renew my hospitality licences?
It is best practice to begin renewal processes at least 90 days before expiry. Some licence types, such as premises licence variations, can take several weeks to process. Paddl auto-populates renewal dates to your business calendar and sends escalating alerts at 60 days (informational) and 30 days (warning) before renewal. Dates also sync to Google Calendar, Outlook, or Apple Calendar via iCal subscription.
Do I need a designated premises supervisor at all times?
Under the Licensing Act 2003, every premises with a premises licence authorising the sale of alcohol must have a Designated Premises Supervisor (DPS) who holds a valid personal licence. The DPS does not need to be on site at all times, but they must have day-to-day responsibility for the premises.
How does digital licence tracking help with compliance?
Digital licence tracking centralises all your licence documents, conditions, and renewal dates in one searchable register. AI extracts key information from uploaded documents automatically, and automatic alerts prevent missed renewals. When licensing officers visit, you can present complete records instantly rather than searching through filing cabinets.
What licences does a restaurant need in the UK?
UK restaurants typically need a premises licence if they sell alcohol or provide late-night refreshment after 11pm, food business registration with the local council (required by law for all food businesses), music licences from PPL and PRS if you play recorded music, and potentially a pavement licence for outdoor seating. If your restaurant hosts events with live music or dancing, you may need specific conditions on your premises licence. Paddl tracks all of these in one register with automated renewal alerts.
How do I track licence renewals?
Paddl AI extracts renewal dates from uploaded licence documents and adds them to your business calendar. Dates sync via iCal to Google Calendar, Outlook, or Apple Calendar. You receive escalating alerts at 60 days and 30 days before renewal. Your licence dashboard shows which licences are current, which are expiring soon, and which have lapsed, so you can plan renewals well in advance and avoid any gaps in compliance.
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