Track Suppliers, Certifications, and Food Traceability in One Place
Your food safety responsibilities do not stop at your kitchen door.
Your food safety responsibilities do not stop at your kitchen door. Environmental Health Officers expect you to demonstrate due diligence over your supply chain: approved supplier lists, certification checks, delivery temperature records, and traceability documentation. Most food businesses manage this with a folder of certificates that quickly goes out of date, a supplier spreadsheet that nobody maintains, and delivery records scattered across multiple clipboards. Paddl centralises your supply chain compliance into one system where supplier records, certifications, and delivery checks are tracked, alerted, and always inspection-ready.
What businesses struggle with
Supplier Certificates Expire Unnoticed
Food safety and hygiene certificates for suppliers are filed away and forgotten. Nobody tracks expiry dates, and outdated certificates give a false sense of compliance.
No Centralised Supplier Register
Supplier information lives in different places — some in email, some in a folder, some only in the head of the person who placed the order. There is no single approved supplier list.
Delivery Checks Are Inconsistent
Temperature checks on chilled deliveries and condition assessments happen sometimes but not always. Paper delivery logs have gaps that inspectors notice.
Traceability Is Difficult to Demonstrate
When asked to trace a product from supplier to customer, the process involves searching through multiple records, invoices, and delivery notes. It takes far too long.
Due Diligence Starts with Your Suppliers
When an inspector asks to see your approved supplier list and their certifications, you need to produce this information quickly and confidently. Expired certificates, missing allergen specifications from suppliers, or an inability to trace a product back to its source all raise red flags.
Paddl gives you a centralised supplier register where every supplier's details, certifications, and categories are stored and tracked. When a supplier's food safety certification is about to expire, you are alerted automatically — not left to discover it during an inspection.
Delivery checks become part of your daily routine system. Temperature checks on chilled deliveries, visual condition assessments, and use-by date verification are all recorded digitally with timestamps and optional photos. Your traceability records are built automatically as your team does their normal receiving work.
How Paddl helps
Supplier Register
Maintain a digital approved supplier list with contact details, categories, and notes. Every supplier in one searchable register.
Certification Tracking
Upload supplier certificates and set expiry dates. Paddl alerts you before certifications expire so you can request updated documentation in advance.
Delivery Check Routines
Add delivery checks to your daily routines. Staff record temperatures, assess condition, and note any issues — all from the mobile app with timestamps.
Category Organisation
Categorise suppliers by type (meat, dairy, dry goods, chemicals) for easy organisation and to ensure you have approved suppliers for every product category.
Everything you need
Supplier Management
A complete digital register of your approved suppliers with contact details, categories, delivery schedules, and performance notes.
Certificate Storage
Upload and store supplier food safety certificates, insurance documents, and allergen specifications. Set expiry alerts for each document.
Delivery Temperature Logs
Record chilled and frozen delivery temperatures as part of your routine system. Out-of-range readings trigger corrective action prompts.
Allergen Specifications
Store allergen information from suppliers alongside their products. Cross-reference with your menu allergen matrix for complete traceability.
Supplier Categories
Organise suppliers into categories and subcategories. Quickly see all your meat suppliers, dairy suppliers, or chemical suppliers in one view.
Due Diligence Reports
Generate supplier due diligence reports showing certification status, delivery compliance history, and any outstanding issues across your supply chain.
The numbers that matter
Common questions
Can I import my existing supplier list?
Yes. You can import suppliers via CSV upload or add them manually. Paddl supports bulk import so you can get your approved supplier list set up quickly.
What supplier certifications should I be tracking?
At minimum, track food safety and hygiene certificates, product liability insurance, and allergen specifications. Depending on your suppliers, you may also want to track organic certifications, halal or kosher certificates, and environmental health registration.
How do delivery temperature checks work?
Add delivery temperature checks to your daily routines. When a delivery arrives, the team member records the temperature of chilled and frozen items. If readings are outside safe ranges, Paddl prompts for a corrective action (accept, reject, or conditional acceptance).
Can I track multiple suppliers for the same product?
Yes. You can have multiple approved suppliers for each product category. This is useful for backup suppliers and for comparing certification and compliance records across your supply chain.
Does Paddl support multi-site supplier management?
Yes. Supplier records can be shared across locations or managed independently per site. This is useful for multi-site operations where some suppliers serve all locations and others are site-specific.
What happens when a supplier certificate expires?
Paddl sends alerts in advance of the expiry date. When the certificate expires, the supplier's status is flagged on your compliance dashboard. You can set how far in advance you want to be notified.
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