Knowledge Hub

One place for everything your team needs to know

Centralise SOPs, training materials, and documentation. New starters get up to speed fast, experienced staff find answers in seconds.

manage.paddl-ai.co
Paddl knowledge hub showing staff procedures and training documentation

Scattered knowledge costs you every day

Information that's hard to find is information that doesn't get used

"Where's that document?"

Training materials in binders, SOPs in shared drives, policies in email attachments. Staff waste time searching instead of working.

Slow staff onboarding

New starters shadow experienced staff for weeks. Your best people spend time training instead of doing their jobs.

Outdated information

Old versions floating around, procedures that changed months ago, information that contradicts itself. No single source of truth.

Knowledge walks out the door

When experienced staff leave, their knowledge goes with them. Tribal knowledge isn't documented anywhere.

Your digital operations manual

Paddl's Knowledge Hub gives your team a single source of truth for all operational information. Searchable, organised, always up to date, and accessible from any device.

AI Article Generation

Generate complete SOPs, how-to guides, and FAQs from your business context. Paddl's AI creates training content tailored to your equipment, processes, and team needs. Build a complete training library in minutes.

Organised Document Library

Structure your content with folders, categories, and tags. Staff find what they need in seconds, not minutes.

Powerful Search

Full-text search across all your documents. Type a question, get the answer, even if it's buried in a 50-page manual.

Role-Based Access

Show staff only what's relevant to their role. Kitchen team sees kitchen SOPs, front of house sees service standards.

Rich Content Support

Upload PDFs, create rich text pages, embed videos. Mix media types to create engaging training materials.

Version History

Track changes over time. See who updated what and when. Restore previous versions if needed.

Mobile Access

Access everything from any device. Staff can check procedures on their phones mid-shift without leaving the floor.

What our customers achieve

Real improvements from hospitality businesses using Paddl

60%
Faster onboarding
40%
Fewer manager interruptions
100%
Documentation coverage
5min
Average time to find info

How teams use the Knowledge Hub

New Starter Onboarding

Create structured onboarding paths that guide new staff through everything they need to know. Track their progress automatically.

Standard Operating Procedures

Document every procedure from opening routines to handling complaints. Staff reference the same source of truth.

Recipe & Menu Documentation

Store recipes, plating guides, and allergen information. Kitchen staff access specifications on demand.

Policy & Compliance Documents

Health and safety policies, HR documents, and compliance requirements all accessible when needed.

Industries using the knowledge hub

Ready to centralise your knowledge?

Start your free 14-day trial and build your digital operations manual. Card required.

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