Purpose-built for busy hospitality
Native iOS and Android app with GPS check-in, offline support, quick reporting, and AI assistance. Designed for kitchens, bars, and dining rooms, not desks.
Desktop software doesn't work in hospitality
Your team needs tools that work where they work
Staff ignore desktop software
You invested in management software but nobody uses it. Staff don't sit at desks, they're on their feet in kitchens, bars, and dining rooms.
No visibility into who is working
You don't know who is on site, when they started, or which location they're at. You find out when you ring the venue or check the rota manually.
Paper processes slow things down
Incident reports on paper, delivery checks on clipboards, handovers on scraps of paper. By the time it reaches you, it's too late to act.
No connectivity in the kitchen
WiFi drops, 4G is patchy, and your compliance software shows a loading spinner. Staff give up and skip the digital record.
A mobile app your team will actually use
Paddl Assist is a native mobile app built specifically for frontline hospitality staff. GPS check-in, offline task completion, instant reporting, and AI-powered answers, all from their phone in seconds.
GPS Check-in & Check-out
Staff clock in and out with location verification. Know who is on site at every venue in real time. Automatic check-out reminders at end of shift.
Offline-First Design
Complete tasks, submit reports, and log records even when WiFi drops. Data syncs automatically when connectivity returns. No lost records, ever.
Quick Reporting
Submit accident reports, maintenance requests, allergen incidents, and customer complaints in seconds with photo evidence. Managers are notified instantly.
AI Assistant on Mobile
Staff ask questions about procedures, allergens, or policies and get instant answers from your own documentation. Available from any screen in the app.
Push Notifications & Deep Links
Smart alerts for overdue tasks, expiring documents, and training due dates. Tap a notification to go straight to the action, no navigation required.
Biometric Authentication
Secure, fast login with Face ID or fingerprint. No more password hunting or shared logins. Each staff member has their own authenticated session.
What our customers achieve
Real improvements from hospitality businesses using Paddl
How staff use the mobile app
Shift Start
Staff check in with GPS, see their tasks for the day, acknowledge handover notes from the previous shift, and get straight to work. All before the first customer arrives.
Mid-Service
Spot a maintenance issue? Submit a report with a photo in seconds. Customer asks about allergens? Check the menu database instantly. No interrupting the manager.
Shift Handover
Submit end-of-shift handover notes with key information for the next team. The incoming shift acknowledges the handover from their phone before starting.
EHO Preparation
Pull up the EHO dashboard on your phone showing live compliance status across all areas: SFBB, temperatures, cleaning, training, and risk assessments.
Ready to mobilise your operations?
Start your free 14-day trial and get your team on Paddl Assist. Available on iOS and Android. Card required.
Full access to all features · Dedicated onboarding support · Cancel anytime