Instant answers, 24 hours a day
Your team gets immediate answers to operational questions. Paddl's AI is trained on your documentation, so answers are always specific to how your business works.
Your managers aren't encyclopedias
Answering the same questions drains time from running your venue
Constant manager interruptions
Staff ask the same questions over and over. Managers spend hours answering instead of managing. Experienced staff become walking encyclopedias.
Inconsistent answers
Different managers give different answers. Staff get confused. "The way we've always done it" varies by who trained them.
Information buried in documents
The answer exists somewhere, in a manual, policy doc, or training material. But finding it quickly during service is impossible.
Out-of-hours knowledge gaps
Weekend shifts, late nights, and early mornings. When managers aren't around, staff are on their own with no one to ask.
AI that knows your business
Paddl's AI Assistant is trained on your Knowledge Hub content. It understands your procedures, policies, and ways of working, giving staff accurate, consistent answers any time they need them.
Trained on Your Content
The AI learns from your Knowledge Hub: SOPs, policies, training materials, and documentation. Answers are specific to how your business operates.
Natural Language Questions
Staff ask questions the way they'd ask a colleague. "How do I close the till?" or "What's our allergen policy?" No special syntax needed.
Available 24/7
The AI never sleeps, never takes a break, never gets frustrated. Weekend warriors get the same quality answers as weekday staff.
Source References
Every answer shows where the information came from. Staff can click through to the full document for more detail.
Mobile Access
Access the AI from any device. Staff can ask questions on their phones mid-shift without leaving the floor.
Continuous Learning
As you update your Knowledge Hub, the AI learns automatically. New procedures and updated policies, always current.
What our customers achieve
Real improvements from hospitality businesses using Paddl
Questions the AI can answer
Procedure Questions
"How do I process a refund?" "What's the closing procedure for the bar?" Staff get step-by-step answers instantly.
Policy Clarification
"What's our policy on staff meals?" "Can I accept a £50 note?" Clear answers based on your documented policies.
Allergen Information
"Does the Caesar dressing contain dairy?" "Which desserts are gluten-free?" Fast, accurate allergen information.
Equipment Troubleshooting
"The coffee machine is showing an error." "How do I reset the till?" Quick troubleshooting guidance.
AI Content Generation
Paddl AI doesn't just answer questions. It generates risk assessments, knowledge articles, and operational documentation tailored to your business context.
Ready to give your team 24/7 support?
Start your free 14-day trial and see how AI transforms information access. Card required.
Full access to all features · Dedicated onboarding support · Cancel anytime