Compliance Guide

Your complete hospitality compliance checklist

A comprehensive guide to compliance requirements for UK hospitality venues. Documents, training, equipment, and operational standards all in one place.

What you need to have in place

Essential compliance requirements for UK hospitality businesses

Food Safety Documentation

  • SFBB pack and/or HACCP plan covering all 7 principles
  • Food hygiene certificates for all food handlers
  • Allergen information for all menu items
  • Supplier certificates and due diligence records
  • Temperature monitoring logs (fridges, freezers, cooking)
  • Cleaning schedules and records
  • Pest control contract and visit reports
  • Food safety policy document

Staff Training & Certificates

  • Level 2 Food Hygiene certificates (minimum for food handlers)
  • Level 3 Food Hygiene for supervisors/managers
  • Allergen awareness training records
  • First aid certificates (at least one trained person)
  • Fire safety training records
  • Manual handling training (where applicable)
  • Personal licence holders (for licensed premises)
  • Staff induction records

Health & Safety

  • Health & safety policy (written, if 5+ employees)
  • Risk assessments for workplace hazards
  • COSHH assessments for chemicals
  • Fire risk assessment
  • Accident book and incident records
  • First aid kit (appropriately stocked)
  • PAT testing records for electrical equipment
  • Gas safety certificates (annual)

Premises & Equipment

  • Food business registration with local authority
  • Premises licence (for alcohol sales)
  • Public liability insurance
  • Employers liability insurance
  • Equipment maintenance records
  • Calibrated thermometers
  • Adequate handwashing facilities
  • Appropriate food storage (separate raw/cooked)

Fire Safety

  • Fire risk assessment (reviewed annually)
  • Fire extinguishers (serviced annually)
  • Fire alarm system (tested weekly)
  • Emergency lighting (tested monthly)
  • Fire drill records (at least twice yearly)
  • Fire exits clearly marked and unobstructed
  • Fire safety signage
  • Fire warden appointed and trained

Operational Records

  • Opening and closing checklists
  • Daily temperature checks logged
  • Cleaning task completion records
  • Delivery acceptance records
  • Customer complaint log
  • Maintenance request tracking
  • Stock rotation records (FIFO)
  • Waste management records

Why compliance management is difficult

Common obstacles hospitality businesses face

Multiple compliance areas

Food safety, health and safety, fire safety, and licensing each have their own requirements, documents, and renewal dates to track.

Document sprawl

Certificates in filing cabinets, training records in spreadsheets, logs on clipboards. Finding what you need when you need it is a challenge.

Expiry tracking

Food hygiene certificates, fire extinguisher servicing, and gas safety checks. Missing a renewal date can mean non-compliance.

Staff turnover impact

When staff leave, knowledge leaves too. New starters need training, and tracking who knows what becomes complicated.

One platform for all your compliance needs

Paddl brings documents, training, equipment, and operational records together in one digital platform. See your compliance status at a glance and never miss a deadline.

Unified Compliance Dashboard

See your entire compliance status at a glance. Documents, training, equipment, and routines, all in one place with clear status indicators.

Document Management

Upload and organise all compliance documents. Set expiry dates, receive automatic alerts, and never miss a renewal.

Training Tracker

Monitor staff certifications and training completion. Assign required training by role and track progress automatically.

Equipment Register

Track all equipment requiring maintenance or certification. Service schedules, repair logs, and condition monitoring.

Routine Schedules

Create recurring tasks for daily checks, weekly cleaning, monthly inspections. Assign to team members and track completion.

Audit Trail

Every action timestamped and attributed. Complete history for EHO inspections, audits, and internal reviews.

What businesses achieve with Paddl

Real improvements from hospitality venues using our platform

100%
Compliance visibility
4hrs
Saved weekly
0
Missed renewals
5
Food hygiene rating

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