Allergen Management

Natasha's Law compliant allergen management

Paddl is allergen management software for UK restaurants that tracks all 14 legally required allergens with visual charts and AI-powered menu import. Ensure Natasha's Law compliance, enable staff to answer allergen queries instantly from their phones, and log incidents when they occur for complete accountability.

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Paddl allergen management showing menu items with UK 14 allergen tracking

Allergen mistakes can be fatal

With food allergies affecting millions, getting allergen information right isn't optional

Menu changes not updated

A recipe changes, a supplier substitutes an ingredient, but the allergen information stays the same. One mistake could be life-threatening.

Staff training gaps

Your team needs to answer allergen queries confidently. Without proper training and accessible information, dangerous mistakes happen.

Paper-based allergen charts

Laminated sheets that are outdated before the ink dries. Multiple versions floating around, none of them current.

Incident tracking non-existent

When an allergen incident occurs, you need records. What happened, when, what was served? Most venues can't answer these questions.

Allergen management that keeps customers safe

Paddl gives you complete control over allergen information across your menu. Track all 14 allergens, generate instant allergen charts, and ensure every team member can answer customer questions confidently and accurately.

AI Menu Import

Upload your menu as a PDF, image, or Word doc. Paddl's AI extracts every item and identifies allergens automatically. Review, adjust, and save. Menu digitised in seconds, not hours.

UK 14 Allergen Tracking

Track all 14 legally required allergens: celery, gluten, crustaceans, eggs, fish, lupin, milk, molluscs, mustard, nuts, peanuts, sesame, soya, and sulphites.

Visual Allergen Charts

Generate clear, visual allergen matrices for your menu. Staff and customers can instantly see which dishes contain which allergens.

Menu Item Management

Add, edit, and organise your entire menu with allergen information attached to each dish. When a recipe changes, update it once and it's reflected everywhere.

Allergen Incident Tracking

Log and track allergen incidents when they occur. Document what happened, what was served, and what actions were taken for complete accountability.

Staff Training Integration

Track which staff have completed allergen training. Ensure everyone serving food understands the 14 allergens and your procedures.

Mobile Access

Staff can check allergen information on their phones instantly. When a customer asks, the answer is always at their fingertips.

What our customers achieve

Real improvements from hospitality businesses using Paddl for allergen management

100%
Menu coverage
Instant
Allergen lookup
14
Allergens tracked
0
Information gaps

How teams use allergen management

Menu Updates

When you change a recipe or add a new dish, update the allergen information immediately. No more outdated paper charts.

Customer Allergen Queries

A customer asks if a dish contains nuts. Staff pull up the allergen chart on their phone and give a confident, accurate answer in seconds.

New Dish Creation

Adding a new menu item? Document its allergens from day one, ensuring complete coverage from the moment it hits the menu.

Allergen Incident Response

If an incident occurs, log it immediately with full details. Build a record that demonstrates due diligence and enables process improvement.

Industries using allergen management

Ready to protect your customers?

Start your free 14-day trial and get your allergen information organised. Card required.

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