Shield your business from the risks that keep you up at night
Paddl protects your hospitality business with complaint tracking, insurance monitoring, licence management, lease oversight, and AI-powered legal guidance. Stop chasing spreadsheets and start protecting your business with confidence.


Your business shouldn't be this exposed
Critical protection gaps leave your business vulnerable
Insurance and licence renewals missed
Renewal dates buried in filing cabinets or forgotten calendar entries. Gaps in cover leave your business exposed, and expired licences can mean enforcement action.
Complaint trends invisible
Individual complaints get dealt with, but patterns go unnoticed. The same issue keeps recurring because there's no system to spot trends and fix root causes.
Lease deadlines and legal exposure
Break clauses, rent reviews, and maintenance obligations buried in 50-page documents. Missing a critical deadline can cost thousands or lock you into unfavourable terms.
Complete protection, in one place
Paddl replaces the spreadsheets, filing cabinets, and scattered emails with a single platform for all your business protection needs. AI-powered analysis surfaces risks before they become problems.
Complaints
Log, track, and resolve customer complaints with AI-powered trend analysis. Spot recurring issues, measure resolution times, and demonstrate continuous improvement.
Insurance
Upload insurance documents and let AI extract key details: cover types, limits, exclusions, and renewal dates. Get alerts before policies lapse and identify gaps in cover.
Licences
Track premises licences, personal licences, late-night refreshment, and all other regulatory licences with automated renewal reminders and document storage.
Lease & Property
Upload lease documents and get AI-extracted summaries of key terms, break clauses, rent review dates, and maintenance obligations. Never miss a critical deadline.
Legal Guidance
AI-powered legal guidance trained on UK hospitality law. Get instant answers on employment, health & safety, licensing, and food safety regulations.
What our customers achieve
Real improvements from hospitality businesses using Paddl
How teams use business protection
Insurance Gap Analysis
AI analyses your insurance documents to identify gaps in cover, upcoming renewals, and areas where limits may be insufficient. Get a clear picture of your risk exposure.
Licence Renewal Tracking
Automated reminders for premises licences, personal licences, and all regulatory permits. Upload documents, track conditions, and ensure you're always compliant.
Incident Response & Evidence Gathering
When complaints or incidents occur, Paddl helps you log everything properly: photos, witness statements, timestamps, and resolution steps, all in one auditable record.
Ready to protect your business?
Start your free 14-day trial and see how Paddl shields your business from risk. Card required.
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