How-To Guides

Step-by-step guides for hospitality compliance

Practical, actionable guides covering EHO preparation, HACCP plans, food safety, allergen management, and everything else UK hospitality businesses need to stay compliant.

Compliance Guides

4h

How to Prepare for an EHO Inspection

Step-by-step guide to preparing your food business for an Environmental Health Officer inspection. Cover SFBB, HACCP, temperature monitoring, staff training and more.

3h

How to Set Up SFBB for Your Food Business

Learn how to set up and maintain your Safer Food Better Business pack. Covers choosing the right pack, completing safe methods, setting up diary pages, and training staff.

2h

How to Conduct a COSHH Assessment

Practical guide to COSHH assessments in UK hospitality. Learn how to identify hazardous substances, obtain safety data sheets, assess risks, and implement controls.

1w

How to Improve Your Food Hygiene Rating

Practical guide to improving your FHRS score from the Food Standards Agency. Understand the scoring criteria, address inspector feedback, and request a re-inspection.

2w

How to Get a 5 Star Food Hygiene Rating

Complete guide to achieving and maintaining a 5 star food hygiene rating from the Food Standards Agency. Understand the FHRS scoring matrix, what inspectors look for, and exactly how to score top marks in all three areas.

1h

How to Register a Food Business in the UK

Step-by-step guide to registering a food business with your local authority in the UK. Covers who needs to register, the registration process, what happens after registration, and preparing for your first inspection.

2h

How to Get a Food Premises Licence

Step-by-step guide to obtaining a food premises licence in the UK. Covers registration vs approval, premises licence applications, planning permission, building regulations, and preparing for inspection.

3h

How to Pass an EHO Inspection

Detailed guide to passing your EHO inspection first time. Covers scoring criteria, food safety management, temperature records, staff training, premises cleanliness, pest control, documentation, and self-inspection.

8h

How to Handle an EHO Improvement Notice

Step-by-step guide to responding to an Environmental Health Officer improvement notice. Covers understanding the notice, creating an action plan, implementing changes, and requesting re-inspection.

2h

How to Respond to a Food Safety Incident

Step-by-step guide to managing food safety incidents in UK food businesses. Covers containment, mandatory reporting, root cause investigation, corrective actions, and procedure review.

4h

How to Prepare for a Fire Safety Inspection

Step-by-step guide to preparing for a fire safety inspection in UK hospitality. Covers fire risk assessments, detection systems, escape routes, fire fighting equipment, staff training, and the Regulatory Reform (Fire Safety) Order 2005.

Food Safety Guides

2h

How to Create a HACCP Plan for Your Restaurant

Complete guide to creating a HACCP plan covering all 7 principles and 5 preliminary steps. UK-specific guidance for restaurants, cafes, and food service businesses.

1h

How to Manage Allergens in a Commercial Kitchen

Practical guide to allergen management in UK hospitality. Covers the 14 declarable allergens, creating allergen matrices, training staff, and handling incidents.

2h

How to Set Up Temperature Monitoring

Complete guide to temperature monitoring for UK food businesses. Covers what to monitor, equipment selection, recording systems, critical limits, and corrective actions.

4h

How to Set Up Allergen Procedures

Complete guide to implementing allergen management procedures in UK food businesses. Covers the 14 declarable allergens, Natasha's Law requirements, menu mapping, staff training, and verification systems.

4h

How to Train Staff on Allergen Management

Practical guide to delivering effective allergen training for food business staff. Covers induction training, the 14 UK allergens, communication procedures, emergency response, and ongoing refresher training.

6h

How to Implement HACCP in a Small Business

Practical guide to implementing a HACCP system in a small food business with limited resources. Covers the 7 HACCP principles, EC 852/2004 requirements, team assembly, hazard analysis, CCP monitoring, and verification.

3h

How to Identify Food Safety Risks

Step-by-step guide to identifying and assessing food safety risks in hospitality. Covers hazard categorisation, risk matrices, biological/chemical/physical/allergen hazards, and building a risk register.

Operations Guides

30min

How to Handle a Food Safety Complaint

Step-by-step guide to handling food safety complaints professionally. Covers investigation, corrective action, customer response, and preventing recurrence.

1h 30min

How to Write a Risk Assessment for Your Kitchen

Practical guide to writing kitchen risk assessments for UK hospitality businesses. Covers hazard identification, risk evaluation, control measures, and ongoing review.

3h

How to Create a Cleaning Schedule

Step-by-step guide to creating an effective cleaning schedule for UK food businesses. Covers frequency planning, staff responsibilities, monitoring, and compliance with Regulation 852/2004.

3h

How to Set Up Supplier Approval Procedures

Practical guide to establishing supplier approval and monitoring procedures for UK food businesses. Covers due diligence, traceability, certification checks, and ongoing supplier management.

2h

How to Set Up a Pest Control Schedule

Comprehensive guide to establishing pest control and monitoring procedures for UK food businesses. Covers risk assessment, provider selection, monitoring points, inspection routines, and documentation.

3h

How to Manage Food Recalls

Step-by-step guide to handling food recalls and withdrawals. Covers traceability under EC 178/2002, FSA notification requirements, product removal procedures, and post-recall review.

2h

How to Set Up Opening and Closing Checks

Step-by-step guide to creating effective opening and closing checklists for restaurants, cafes, and food businesses. Covers task definition, checklists, sign-off processes, and continuous improvement.

4h

How to Manage Equipment Maintenance

Step-by-step guide to managing equipment maintenance in food businesses. Covers equipment registers, maintenance schedules, daily checks, professional servicing, PAT testing, F-gas regulations, and replacement planning.

1h

How to Check if You Are Overpaying Business Rates

Step-by-step guide to verifying your business rates bill, checking your rateable value, confirming the correct multiplier, and identifying reliefs you may be missing.

30min

How to Claim Small Business Rate Relief

Step-by-step guide to claiming SBRR, including eligibility requirements, the application process, and what to do if your circumstances change.

20min

How to Check Your Rateable Value on the VOA Website

Step-by-step guide to looking up your property on the VOA website, checking the details they hold, and comparing your rateable value against similar properties.

2h

How to Appeal Your Business Rates Valuation

Step-by-step guide to the Check, Challenge, Appeal process for disputing your rateable value with the Valuation Office Agency.

Management Guides

8h

How to Train New Staff on Food Safety

Complete guide to food safety induction training for new hospitality staff. Covers hygiene, temperature control, allergens, cross-contamination, and documentation.

3h

How to Set Up Contractor Inductions

Step-by-step guide to setting up a contractor induction system for UK food businesses. Covers induction content, compliance documents, visitor logging, and EHO requirements.

4h

How to Build a Staff Training Programme

Step-by-step guide to building an effective staff training programme for UK hospitality businesses. Covers role-based training, food safety modules, competency tracking, and EHO requirements.

3h

How to Choose the Right Technology for Your Hospitality Business

A step-by-step guide to evaluating and selecting technology for your restaurant, pub, hotel, or hospitality venue. Covers compliance, POS, team tools, and more.

12h

How to Open a Restaurant in the UK

Complete step-by-step guide to opening a restaurant in the UK. Covers business planning, funding, premises, food business registration, licences, food safety systems, staffing, and marketing.

8h

How to Start a Cafe in the UK

Step-by-step guide to starting a cafe business in the UK. Covers concept development, business planning, premises, food safety, suppliers, staffing, and opening strategy.

8h

How to Open a Takeaway in the UK

Complete guide to opening a takeaway business in the UK. Covers concept planning, premises, planning permission, food business registration, food safety, delivery setup, staffing, and marketing.

4h

How to Get a Food Hygiene Certificate

Complete guide to getting a food hygiene certificate in the UK. Covers certificate levels, choosing the right course, training providers, completing the assessment, and maintaining your qualification.

6h

How to Start a Food Business from Home in the UK

Complete guide to starting a home-based food business in the UK. Covers kitchen requirements, registration, food safety management, labelling regulations, insurance, and marketing your products.

4h

How to Audit Your Food Business

Complete guide to planning and conducting internal food safety audits for UK food businesses. Covers audit scope, checklists, walkthrough procedures, documentation review, gap analysis, and improvement planning.

8h

How to Transition from Paper to Digital

Practical guide to moving your food business from paper-based records to digital compliance systems. Covers auditing current processes, choosing a platform, migrating records, training staff, and running parallel systems.

Ready to automate compliance?

These guides explain the manual process. Paddl automates it. Digital records, automatic alerts, and complete audit trails for your hospitality business.

How-To Guides for UK Hospitality Compliance | Paddl | Paddl