What happens when the inspector actually turns up
Real UK hospitality operators, real inspections, real outcomes. These are the stories behind the product, told with the details that matter to anyone running a food business.
Critical findings to passed in five daysHow the Royal Marine Hotel rebuilt its entire food safety system in five days
A new management team took on the Royal Marine Hotel in Dunoon and inherited a set of critical improvements from the Environmental Health Officer. With days to act and nothing beyond some existing paperwork, they built a full HACCP plan, an SFBB pack, open and close checklists, cleaning schedules, temperature records and an equipment list in Paddl. The officer came back that Friday.
5-star rating on the first inspectionHow Restore opened a new Bristol site and passed its first EHO inspection with 5 stars
Restore opened a coffee concession inside a large office building in Central Bristol. As a brand-new food operator at that address it had no track record, no previous inspections and no benefit of the doubt. Paddl put every piece of compliance evidence in one place, and the site earned a 5-star food hygiene rating on its first inspection.
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