Notifications

Never miss a deadline, never miss an issue

Automated alerts, configurable digests, and real-time escalation keep your team informed and your compliance on track.

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Paddl notifications showing compliance alerts, email digests, and escalation settings

Finding out too late costs you

Without real-time communication, small issues become big problems

Missed compliance deadlines

Certificate renewals, equipment service dates, and training refreshers slip past unnoticed. You find out when the EHO inspector asks, not before.

Staff unaware of their tasks

Tasks are assigned but staff do not know about them until a manager chases. Critical checks are missed because nobody was told they were due.

Managers in the dark

You only discover problems at the end of the day or week. Temperature violations, missed checks, and overdue tasks are not escalated in real time.

No communication audit trail

You sent the message, but can you prove it? No record of what was communicated, to whom, and whether they acknowledged it.

Alerts that reach the right person at the right time

Paddl delivers notifications through push, email, and in-app channels. Configure what triggers an alert, who receives it, and how it escalates if action is not taken.

Push Notifications

Instant alerts to staff mobile devices when tasks are due, deadlines approach, or urgent issues need attention. Works even when the app is closed.

Email Digests

Configurable email summaries: hourly for busy operations, daily for standard oversight, weekly for multi-site managers. Each digest shows what was completed, what was missed, and what needs attention.

End-of-Day Reports

Automated EOD summaries sent to managers showing the day's compliance status: tasks completed, checks missed, temperatures logged, issues flagged. Know how the day went without asking.

Compliance Deadline Alerts

Automatic reminders before certificate expiry, equipment service dates, training refreshers, and document renewals. Configurable lead times so you have time to act.

Temperature Violation Warnings

Immediate alerts when temperature readings fall outside safe ranges. Escalation to managers if corrective action is not logged within a configurable time window.

Customisable Preferences

Each staff member controls which notifications they receive and how. Managers set minimum notification requirements to ensure critical alerts are never silenced.

What our customers achieve

Real improvements from hospitality businesses using Paddl

0
Missed compliance deadlines
Real-time
Issue escalation
100%
Communication audit trail
3
Digest frequency options

How teams use notifications

Temperature Violation Alert

A fridge temperature reading exceeds 5°C. The staff member who logged it receives guidance on corrective action. If no action is logged within 15 minutes, the manager receives an escalation alert.

Overdue Task Escalation

Morning opening checks have not been completed by 9:30 AM. The assigned staff member receives a push reminder. If still incomplete by 10:00 AM, the shift supervisor is notified.

Certificate Expiry Warning

A team member's Level 2 Food Hygiene certificate expires in 30 days. Both the staff member and their manager receive an alert with renewal guidance and a link to book a course.

End-of-Day Compliance Summary

At 6 PM, the manager receives an EOD report: 47 of 48 routine tasks completed, one temperature check missed at 2 PM (corrective action logged), all equipment checks done, no outstanding issues.

Weekly Multi-Site Digest

Every Monday morning, the area manager receives a digest covering all 5 locations: compliance scores, missed tasks by site, upcoming deadlines, and any escalated issues from the previous week.

Industries using notifications

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