XeniavsPaddl
Xenia is an integrated facility maintenance, operations, and employee management platform. Flexible for hotels, restaurants, gyms, healthcare, and more.
44 features compared · 26 Paddl only · prices verified 11 September 2026
Paddl is food safety, compliance and operations software for UK hospitality: digital SFBB, HACCP plans, allergens and Natasha's Law labels, temperature, cleaning and training records, and an EHO-ready audit pack. £69 per location per month with every feature included, a 30-day free trial and no contract. Xenia: Quote-led per location or user; Capterra lists a free starting tier; 14-day trial.
Used Daily & Trusted By:
Used Daily & Trusted By: Edgie Eats, Frothed, Good Chemistry Brewing, Paper Tiger Food Services, Restore, Royal Marine Hotel, The Staff of Life, The Tower Inn, World Famous Dive Bars.
Xenia pricing
Xenia does not publish its prices. What is known, checked 11 September 2026, comes from xenia.team.
14-day free trial on Basic. Per-user or per-site pricing with volume discounts on request.
Every feature. 5 owner and manager users per location, £2.99 a month for each extra; staff do not take a seat. 30-day free trial, card required, no contract.
- One site, 12 staff: £89.93 a month
- One site, 40 staff: £173.65 a month
- Five sites, 100 staff: £569.25 a month
Xenia reviews: what customers say
4.9 out of 5 from 23 reviews on Capterra, read 11 September 2026.
Xenia vs Paddl: what matters most
Last reviewed: 11 September 2026
Facilities first
Xenia is a facilities and maintenance platform: work orders, room inspections, asset tracking, housekeeping, with checklists on top. It fits hotels, gyms and property. Paddl is a hospitality compliance and operations platform where maintenance is one feature next to food safety, licences and the rota.
Food safety depth
Xenia can run a temperature check as a task; it does not produce a HACCP plan, SFBB pack, allergen matrix or COSHH register, or an EHO audit pack. Paddl does all of those with AI drafting from your own documents.
Price
Xenia quotes per location or per user with a free tier at the bottom. Paddl is £69 a location a month, published, with every feature.
Where Xenia and Paddl differ
From the 44-row grid below, checked against Xenia's published feature list on 11 September 2026.
Food Safety & Compliance
Paddl has, Xenia does not: Digital SFBB Packs, AI HACCP Generation, Allergen Management, EHO Report Generation, One-Click Audit Packs, COSHH Management.
Xenia covers in part: HACCP Plans, Risk Assessments, Fire Safety - Drills, Certificates & Expiry Alerts.
Operations & Equipment
Paddl has, Xenia does not: AI Equipment Anomaly Detection, Supplier Management, Delivery Checks.
Team & Training
Paddl has, Xenia does not: Rota Building & Publishing, Shift Swaps & Open Shifts, Holiday & Leave, Timesheets & Payroll Export, Staff Inductions, GPS Check-in, Shift Handovers / EOD Reports.
Xenia covers in part: Training Tracking, Staff Notifications.
Documents & Knowledge
Paddl has, Xenia does not: Licence Management, Insurance Gap Detection, Lease & Property Management.
Xenia covers in part: Knowledge Hub, Digital Signatures.
Reporting & Incidents
Paddl has, Xenia does not: Complaint Monitoring, Incident & Accident Reporting, EHO Visit Dashboard, AI Legal Guidance & Evidence Packs.
Platform & AI
Paddl has, Xenia does not: Mobile Manager View, AI That Carries Out Tasks, AI Document Extraction.
Xenia covers in part: Offline Mode, AI Assistant, Compliance Dashboard.
Where Xenia is stronger
- Free tier for small teams
- Strong maintenance and work order features
- Good for housekeeping and room inspections
- AI-powered SOP generation
Side-by-side feature comparison
Food Safety & Compliance
| Feature | Paddl | Xenia |
|---|---|---|
| Digital SFBB PacksPaddl only | ||
| HACCP Plans | ||
| AI HACCP GenerationPaddl only | ||
| Allergen ManagementPaddl only | ||
| Risk Assessments | ||
| EHO Report GenerationPaddl only | ||
| One-Click Audit PacksPaddl only | ||
| Fire Safety - Drills, Certificates & Expiry Alerts | ||
| COSHH ManagementPaddl only |
Operations & Equipment
| Feature | Paddl | Xenia |
|---|---|---|
| Equipment Tracking | ||
| AI Equipment Anomaly DetectionPaddl only | ||
| Temperature Monitoring | ||
| Maintenance Swimlanes | ||
| Supplier ManagementPaddl only | ||
| Delivery ChecksPaddl only |
Team & Training
| Feature | Paddl | Xenia |
|---|---|---|
| Team Management | ||
| Rota Building & PublishingPaddl only | ||
| Shift Swaps & Open ShiftsPaddl only | ||
| Holiday & LeavePaddl only | ||
| Timesheets & Payroll ExportPaddl only | ||
| Training Tracking | ||
| Staff InductionsPaddl only | ||
| GPS Check-inPaddl only | ||
| Shift Handovers / EOD ReportsPaddl only | ||
| Staff Notifications | ||
| Team Chat & Direct Messages |
Documents & Knowledge
| Feature | Paddl | Xenia |
|---|---|---|
| Document Management | ||
| Knowledge Hub | ||
| Digital Signatures | ||
| Licence ManagementPaddl only | ||
| Insurance Gap DetectionPaddl only | ||
| Lease & Property ManagementPaddl only |
Reporting & Incidents
| Feature | Paddl | Xenia |
|---|---|---|
| Complaint MonitoringPaddl only | ||
| Incident & Accident ReportingPaddl only | ||
| EHO Visit DashboardPaddl only | ||
| AI Legal Guidance & Evidence PacksPaddl only |
Platform & AI
| Feature | Paddl | Xenia |
|---|---|---|
| Mobile App | ||
| Mobile Manager ViewPaddl only | ||
| Offline Mode | ||
| AI Assistant | ||
| AI That Carries Out TasksPaddl only | ||
| AI Document ExtractionPaddl only | ||
| Compliance Dashboard | ||
| Multi-Location |
What Xenia does not do, shown in Paddl
Screenshots of the Paddl features the grid marks as missing or partial in Xenia.
Shift handovers and end-of-day reports
Paddl AdvantageStaff submit an end-of-day report with urgent actions, stock shortages and equipment problems. The incoming shift acknowledges the handover before starting.
Push notifications to staff on shift
Paddl AdvantageTemperature alerts, handover submissions and maintenance updates go to the people checked in that day, not the whole team.
EHO visit view
Paddl AdvantageOne screen with everything an inspector asks for: SFBB pack, delivery records, temperature logs and training certificates.
Equipment records with AI health checks
Paddl AdvantageEvery fridge, oven and extractor with its service history and temperature logs. The AI flags a unit whose readings are drifting before it fails.
Allergen lookup during service
Paddl AdvantageStaff search the menu by allergen from a phone in the middle of service, no folder to find.
AI HACCP plan generation
Paddl AdvantageThe AI reads your business, routines, equipment and menu, then drafts a complete HACCP plan with process steps and critical control points for you to review.
Ask Paddy: AI that does the admin
Paddl AdvantageAsk Paddy books the contractor visit, builds the routine, drafts the risk assessment and gathers the inspection pack. You confirm every action, and it never fills in or signs a compliance record.
Manager view in the mobile app
Paddl AdvantageManagers switch to an admin view on their phone: team progress, compliance status, recent activity and SFBB state across every site.
AI insurance gap detection
Paddl AdvantageUpload the policy documents and the AI reads the cover, lists the gaps and says what to ask the broker.
Who should choose Xenia, and who should choose Paddl
Choose Xenia if
- Maintenance and facility management are your priorities
- You need a free tier for a small team
- Housekeeping and room inspections are key
Choose Paddl if
- Food safety and compliance are priorities
- UK SFBB and AI HACCP generation are essential
- You need allergen, complaints, and COSHH management
- EHO preparation, GPS check-in, and shift handovers matter
Switching from Xenia to Paddl
- Maintenance requests and an equipment register plus the food safety records a kitchen needs
- AI-drafted HACCP, SFBB, allergen and COSHH documents
- A published price per location
- Rota, licences, insurance and complaints in the same product
A day for a single site: import the asset list, rebuild inspections as routines, let the AI draft the documents.
How the switch works
- Export Xenia work orders and the asset list
- Import equipment into Paddl's register
- Rebuild inspections and housekeeping checks as routines
- Upload menu and chemicals for the AI to build the compliance documents
- Switch the team to the app
What you keep
- Maintenance board from reported to done
- Equipment register
- Room and area inspections
What you give up
- Xenia's broader facilities modules for non-hospitality sites
Alternatives to Xenia for UK hospitality
| Product | Category | Pricing |
|---|---|---|
| Paddl | Food safety, compliance and operations | £69 per location per month, every feature included, 30-day free trial. No tiers and no volume discount. |
| Operandio | Operations and multi-site execution | Quote-led, by locations or users and modules |
| Trail (by Access) | Food safety and compliance | From £38 per site per month on a 12-month term (Team); £75 Standard, £82.50 Trail Evo; unlimited users |
| SafetyCulture (iAuditor) | Food safety and compliance | Free for up to 10 seats; Premium $24 per seat per month billed annually ($29 monthly) |
Xenia comparison questions
How much does Xenia cost?
Xenia does not publish plan prices; Basic, Pro and Enterprise are quoted per location or per user, with a 14-day trial on Basic and a free tier listed on Capterra. Paddl is £69 a location a month with every feature.
What do Xenia reviews say?
Xenia has 4.9 from 23 reviews on Capterra UK, praising the maintenance workflows and the mobile app.
Is Xenia good for a restaurant or pub?
For maintenance and room or area inspections it is strong. For food safety it runs checks but does not hold the HACCP plan, SFBB pack or allergen matrix a UK kitchen needs, so it usually sits alongside a food safety system.
What is the best alternative to Xenia for UK hospitality?
Paddl covers maintenance requests, equipment and inspections and adds the UK compliance records; Operandio or Trail if you want checklist-first operations without the compliance side.
Can I move from Xenia to Paddl?
Yes. Export your work orders and asset list, import the equipment register, rebuild inspections as routines, and let the AI build the compliance documents from your menu and chemicals.
Try Paddl alongside Xenia for 30 days
£69 per location per month, every feature included, 30-day free trial. No tiers and no volume discount. Card required to start, nothing charged until the trial ends.
Every feature during the trial · Setup from your own paperwork · Cancel any time