Run every venue like your best venue
Compliance sorted. Operations streamlined. Business protected. Paddl is the one platform hospitality operators actually use, from a single cafe to a national chain.
Running hospitality shouldn't be this stressful
You got into hospitality to create great experiences, not to drown in compliance paperwork and chase missing records.
EHO visits keep you up at night
Scrambling to find paperwork, hoping nothing expired, praying the team followed procedures. Sound familiar?
Staff ignore your existing systems
You bought software before. It sits unused because it was built for offices, not busy kitchens.
No visibility across your sites
You only find out about problems when they become crises. Which location is falling behind? No idea.
Scattered records everywhere
Training records in one folder, certificates in another, checklists on clipboards or buried in shared drives. Finding anything takes forever.
Insurance and licence renewals slip through
Renewal dates buried in filing cabinets or forgotten calendar entries. Gaps in cover leave your business exposed, and expired licences mean enforcement action.
Customer complaints handled ad-hoc
Individual complaints get dealt with, but patterns go unnoticed. The same issues keep recurring because there's no system to spot trends and fix root causes.
One platform, three business areas
Paddl organises features around the three areas that matter most to hospitality operators: staying compliant, running efficient operations, and protecting your business.
Compliance
Digital food safety records, HACCP plans, allergen tracking, and risk assessments. Be inspection-ready every day with automated reminders and complete audit trails.
Operations
Streamline daily tasks, track equipment, centralise knowledge, and manage your team. Everything your staff need to run a consistent, efficient shift.
Protection
Track complaints, monitor insurance and licences, oversee lease obligations, and get AI-powered legal guidance when things go wrong. Shield your business from risk.
Whether you run one venue or one hundred
Independent Operators
Single-site cafes, restaurants, and pubs replacing paper and spreadsheets
Multi-Site Operations
Chains, franchises, and groups standardising operations across locations
Enterprise
National groups with regional compliance oversight and custom workflows
There's a better way to run your venues
Paddl brings compliance, operations, and protection together in one platform built specifically for hospitality. Your team will actually use it, and you'll always know exactly where you stand.
Built for how hospitality actually works
AI-generated HACCP plans in minutes
Generate comprehensive HACCP plans with all 7 principles covered. Linked to your live operational data so CCPs are monitored automatically.
- All 7 HACCP principles covered
- Linked to live routine data
- CCPs monitored automatically
Digital SFBB packs, always up to date
AI-generated Safer Food Better Business packs tailored to your venue. Automatically updated when food.gov.uk changes their templates.
- AI-generated from official templates
- Auto-updated when regulations change
- Digital signatures built in
Automate every checklist, every shift
Opening checks, temperature logs, closing procedures - scheduled automatically and tracked to completion across every location.
- Auto-scheduled by shift and role
- Complete on mobile in seconds
- Temperature logs with alerts
Never miss a service date again
Track every piece of equipment with service schedules, warranty dates, and maintenance history. AI-powered wear analysis spots issues early.
- Service schedule reminders
- Warranty and insurance tracking
- AI wear analysis alerts
Turn feedback into improvements
Track customer complaints with AI-powered pattern detection. Identify recurring issues, measure resolution times, and use feedback to drive real operational change.
- AI-powered trend analysis
- Resolution time tracking
- Continuous improvement evidence
AI evidence packs when things go wrong
When an incident happens, Paddl automatically gathers evidence from training records, routines, HACCP plans, and insurance policies. AI provides step-by-step guidance and exportable evidence packs.
- Automatic evidence gathering
- AI-powered triage and guidance
- Exportable evidence packs
Built for how hospitality actually works
Not another generic business tool. Paddl is designed around the realities of running cafes, pubs, restaurants, and hotels.
Always audit-ready
Walk into any EHO inspection with confidence. Every record, certificate, and checklist organised and up-to-date.
Staff actually use it
Designed for busy hospitality environments. Complete tasks in seconds on mobile, not minutes on a desktop.
See everything at a glance
Multi-site dashboard shows compliance status across all locations instantly. Spot problems before they escalate.
Save hours every week
Automated scheduling, instant document retrieval, and AI assistance means less admin and more time for what matters.
Never miss a deadline
Smart alerts for expiring certificates, service due dates, and overdue training. Stay ahead of compliance gaps.
Everything in one place
Documents, training records, checklists, and equipment logs, all searchable in seconds. No more hunting through folders.
One platform for all your operations
From daily checklists to annual certificates, Paddl covers every aspect of hospitality operations management.
One platform, every kind of venue
Whether you're running a single cafe or a chain of hotels, Paddl adapts to your specific operational needs.
Ready to take control of your operations?
Start your 14-day free trial today. Card required to start. Cancel anytime.