Hygiene Rating

How Is a Food Hygiene Rating Calculated?

Learn exactly how Food Hygiene Rating Scheme scores are calculated, what the three scoring areas are, and how to maximise your rating.

Quick Answer

Your FHRS rating (0-5) is based on three areas scored during an EHO inspection: food hygiene and safety procedures, structural compliance, and confidence in management. The scores are combined and mapped to a rating.

Key Facts

Three scoring areas: food handling, structural compliance, and management confidence.
Each area is scored on a points system — lower points = better.
The confidence in management score is often the deciding factor between ratings.
A total score of 0-15 gives a 5 rating; 20 gives a 4; 25-30 gives a 3.
Scores of 35-40 give a 2; 45-50 give a 1; any area very high gives a 0.

In Detail

The Food Hygiene Rating Scheme (FHRS) rates food businesses from 0 (urgent improvement necessary) to 5 (very good). The rating is determined during an unannounced EHO inspection based on three areas, each scored separately. First, hygienic food handling — this covers how food is prepared, cooked, reheated, cooled, and stored. The inspector checks whether safe methods are being followed, temperatures are correct, and cross-contamination risks are controlled. This is scored 0, 5, 10, 15, 20, or 25 points (lower is better). Second, cleanliness and condition of facilities and building — this covers the physical condition of the kitchen and any areas where food is prepared or stored. The inspector looks at the layout, ventilation, lighting, cleanliness, pest control measures, and condition of equipment. This is scored 0, 5, 10, 15, 20, or 25 points. Third, management of food safety — this is often the deciding factor. It covers your food safety management system (SFBB or HACCP), how well it is implemented, staff training records, and whether the inspector has confidence that standards will be maintained between visits. This is scored 0, 5, 10, 20, or 30 points. The total score across all three areas determines your rating. A perfect score of 0 across all areas gives a 5 rating. The higher the score, the lower the rating.

Why Confidence in Management Matters Most

The confidence in management score carries significant weight because it reflects whether the EHO believes you will maintain standards between inspections. A business with minor physical issues but excellent management systems and training records can still achieve a 5. Conversely, a spotless kitchen with no documented food safety system and untrained staff may score poorly. This is where having a well-maintained SFBB or HACCP system, complete temperature records, up-to-date training certificates, and allergen documentation makes the biggest difference.

What Each Rating Means

5 (Very Good) — hygiene standards are very good and fully comply with the law. 4 (Good) — hygiene standards are good. 3 (Generally Satisfactory) — hygiene standards are generally satisfactory but some improvement is needed. 2 (Improvement Necessary) — some major improvement is necessary. 1 (Major Improvement Necessary) — major improvement is necessary. 0 (Urgent Improvement Necessary) — urgent improvement is required and you may face enforcement action.

Frequently Asked Questions

Can I get a 5 rating with minor issues?

Yes. Minor issues that do not pose a food safety risk (like a slightly worn worktop or a missing sign) will not prevent a 5 rating as long as your food handling practices and management systems are very good. The rating is about overall compliance, not perfection.

How long does it take to get my rating after an inspection?

You should receive your rating within 14 days of the inspection. The inspector needs time to write up their report and the rating is then published on the FHRS website. You will receive a letter and sticker.

Simplify food safety compliance

Paddl automates temperature logs, HACCP plans, SFBB records, and more — so you always have the answer when an inspector asks.