Allergens as HACCP Hazards: Managing the 14 UK Allergens
Managing Allergens as Chemical Hazards in Your HACCP Plan
Key takeaways
The 14 UK Declarable Allergens
Allergen Cross-Contact vs Cross-Contamination
Labelling and Communication Requirements
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What to do next
Build and maintain an allergen matrix
Create a grid listing every menu item against the 14 allergens. Update it every time a recipe changes, a new dish is added, or a supplier changes. Make it accessible to both kitchen and front-of-house staff.
Implement a customer allergy communication protocol
Define a clear process: front-of-house staff ask about allergies, pass the information to the kitchen, the kitchen confirms which dishes are safe, and the information is communicated back to the customer before ordering.
Audit cross-contact risks in your kitchen
Walk through your preparation, cooking, and service processes and identify every point where allergens could transfer between dishes. Address each with dedicated equipment, scheduling, cleaning protocols, or physical separation.
Common mistakes to avoid
Frequently asked questions
Can cooking destroy allergens?
No. Unlike bacteria, allergen proteins are generally not destroyed by heat, freezing, or other processing. Some allergens are slightly reduced by extensive processing (e.g. high-temperature roasting of certain tree nuts), but for food safety purposes, you must treat all 14 declarable allergens as fully present regardless of cooking method.
What happens if a customer has an allergic reaction in my restaurant?
Call 999 immediately if the customer shows signs of anaphylaxis (difficulty breathing, swelling of the throat, collapse). Administer their adrenaline auto-injector (EpiPen) if they have one and cannot do so themselves. Environmental Health and potentially the police will investigate. Your allergen records, training documentation, and HACCP plan will be examined. Inadequate allergen management that leads to a fatality can result in prosecution for manslaughter.
Do I need to declare allergens for food sold at a market stall or pop-up?
Yes. The allergen declaration requirements apply to all food businesses, including market stalls, pop-ups, food trucks, and temporary events. For non-prepacked food (served directly to the customer), you must be able to provide allergen information verbally or in writing. For PPDS food, full labelling with ingredients and emphasised allergens is required under Natasha's Law.
How do I handle a supplier changing their ingredients?
This is one of the most common causes of undeclared allergens. Require suppliers to notify you of any recipe or ingredient changes in writing. Check specifications regularly, not just at the start of the relationship. When you receive a notification of change, immediately update your allergen matrix, recipes, and any customer-facing allergen information.
Related resources
How-To Guides
Glossary
UK Regulations
Free Tools
Paddl Features
Compliance Risks
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