Customer stories

What happens when the inspector actually turns up

Real UK hospitality operators, real inspections, real outcomes. These are the stories behind the product, told with the details that matter to anyone running a food business.

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The Restore coffee counter inside the Welcome Building in Central Bristol, with hanging planting above the bar and the menu on a digital display

5-star rating on the first inspection

Cafes and coffeeCentral Bristol

How Restore opened a new Bristol site and passed its first EHO inspection with 5 stars

Restore opened a coffee concession inside a large office building in Central Bristol. As a brand-new food operator at that address it had no track record, no previous inspections and no benefit of the doubt. Paddl put every piece of compliance evidence in one place, and the site earned a 5-star food hygiene rating on its first inspection.

5★Food hygiene rating

1stInspection

1Part-time staff member

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