Supplier Management Software for Casinos
Manage supplier approvals, track delivery compliance, and respond to product recalls. Complete traceability from supplier to service. Built specifically for UK casinos.
Understanding casino compliance
Casinos combine Gambling Commission oversight with hospitality compliance: door supervision, refusals, incident reporting, food and bar service, and high-value capacity controls. Audit trails are non-negotiable.
Dual oversight from Gambling Commission and licensing authority
Source of funds and customer-due-diligence cross-references in incident logs
Refusals tracking for self-excluded patrons
Door supervision on high-value premises with bar service
Why this matters
Supplier Management challenges for casinos
With only 87% of UK casinos fully compliant, supplier management challenges are widespread. Here's what we hear from operators.
Deliveries accepted without proper checks
No record of what was delivered and when
Supplier certificates expired without notice
No process for handling product recalls
Supplier Management Software built for casinos
Paddl's Supplier Management features help casinos stay compliant and save time.
Delivery Acceptance Workflows
Structured check-in for every delivery: temperature checks, packaging condition, use-by dates, and quantity verification. Rejections are documented with photos and reasons.
Supplier Directory & Documents
Centralised supplier database with contact details, certificates, insurance documents, and allergen declarations. Track document expiry and chase renewals automatically.
Temperature Logging at Goods-In
Record delivery temperatures with probe readings linked to supplier and delivery date. Flag any deliveries that arrive outside safe temperature ranges.
Product Recall Response
When a supplier issues a recall, alert all affected locations instantly. Track which batches were received, what was used, and document your corrective actions.
Why casinos choose Paddl for supplier management
Common questions about Supplier Management for casinos
How does delivery acceptance work?
When a delivery arrives, your team follows a structured check-in workflow on the Paddl mobile app: verify temperature with a probe reading, check packaging condition, confirm use-by dates, and verify quantities against the order. Any issues are documented with photos and reasons. The entire check takes under 30 seconds and creates a permanent record linked to the supplier and delivery date.
How does Paddl handle product recalls?
When you receive a recall notice, enter it into Paddl and the system identifies every location that received the affected product, the delivery dates, and batch numbers. All affected locations are alerted instantly. You document what corrective action each location took — product quarantined, returned, or destroyed. The complete recall response is recorded for your EHO inspection file.
Can I track supplier document expiry?
Yes. Upload supplier certificates, insurance documents, and allergen declarations with their expiry dates. Paddl sends automatic alerts before documents expire and flags any supplier whose documentation has lapsed. You can block deliveries from suppliers with expired documentation if you choose.
How does this help with EHO traceability requirements?
EHO inspectors expect you to trace any food item back to its supplier. Paddl links every delivery to a supplier, date, temperature reading, and batch information. When an inspector asks where a specific product came from, you can show the complete chain within seconds.
Ready to simplify supplier management for your casino?
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