OpsytevsPaddl
Opsyte is a UK hospitality operations platform from Hospitality Solutions Group: rotas, time and attendance, payroll, HR and right-to-work checks, tronc, cash-up, invoice capture, P&L and multi-site dashboards, with a calendar for compliance tasks and an Operator AI that summarises and suggests. It is priced on quote by sites, team size and modules.
46 features compared · 30 Paddl only · prices verified 7 November 2026
Paddl is food safety, compliance and operations software for UK hospitality: digital SFBB, HACCP plans, allergens ready for Natasha's Law, temperature, cleaning and training records, and an EHO-ready audit pack. £69 per location per month with every feature included, a 30-day free trial and no contract. Opsyte: On quote by sites, team size and modules.
Used Daily & Trusted By:
Used Daily & Trusted By: 23 Coffee, Burger Shop, Dr Foster's, Edgie Eats, Frothed, Good Chemistry Brewing, Leaven Pizza, Maneki Ramen, Paper Tiger Food Services, Restore, Royal Marine Hotel, The Bookshop, The Staff of Life, The Tower Inn, World Famous Dive Bars.
Opsyte pricing
Opsyte does not publish its prices. What is known, checked 7 November 2026, comes from opsyte.com.
Most sites go live within a week, by its own account. No trial or term stated (checked November 2026).
Every feature. 5 users per location, £2.99 a month for each extra user. 30-day free trial, card required, no contract.
- One site, 12 staff: £89.93 a month
- One site, 40 staff: £173.65 a month
- Five sites, 100 staff: £569.25 a month
Opsyte vs Paddl: what matters most
Last reviewed: 7 November 2026
Mostly different jobs
Opsyte is the money and people side: rota, payroll, tronc, cash-up and P&L. Paddl is the compliance side: HACCP, SFBB, checks, allergens, training and the EHO pack. Paddl has a per-site rota and timesheets too, so for a small group the rota is where they overlap; larger groups often keep Opsyte for payroll and use Paddl for compliance.
AI
Opsyte's Operator AI summarises and suggests, and by its own description changes nothing itself. Ask Paddy, the agent built into Paddl, can use over 200 tools to carry out the work, almost every change shown as a card a person confirms first.
Where Opsyte and Paddl differ
From the 46-row grid below, checked against Opsyte's published feature list on 7 November 2026.
Food Safety & Compliance
Paddl has, Opsyte does not: Digital SFBB Packs, HACCP Plans, AI HACCP Generation, Allergen Management, Risk Assessments, EHO Report Generation, One-Click Audit Packs, COSHH Management.
Opsyte covers in part: Fire Safety - Drills, Certificates & Expiry Alerts.
Operations & Equipment
Paddl has, Opsyte does not: Equipment Tracking, AI Equipment Anomaly Detection, Temperature Monitoring, Supplier Management, Delivery Checks.
Opsyte covers in part: Maintenance Swimlanes.
Team & Training
Paddl has, Opsyte does not: Training Tracking, GPS Check-in, Shift Handovers / EOD Reports, Team Chat & Direct Messages.
Opsyte covers in part: Staff Inductions, Staff Notifications.
Not stated on Opsyte's site, so ask them: Shift Swaps & Open Shifts.
Documents & Knowledge
Paddl has, Opsyte does not: Knowledge Hub, Digital Signatures, Licence Management, Insurance Gap Detection, Lease & Property Management.
Opsyte covers in part: Document Management.
Reporting & Incidents
Paddl has, Opsyte does not: Complaint Monitoring, Incident & Accident Reporting, EHO Visit Dashboard, AI Legal Guidance & Evidence Packs.
Platform & AI
Paddl has, Opsyte does not: Mobile Manager View, Offline Mode, AI Agent That Carries Out Tasks Once You Confirm.
Opsyte covers in part: AI Document Extraction, Compliance Dashboard.
Groups & Head Office
Paddl has, Opsyte does not: Group Allergen Changes Reach Every Venue, Removals Confirmed per Venue.
Not stated on Opsyte's site, so ask them: Head Office Library Sent to Separate Businesses as Versioned Updates.
Where Opsyte is stronger
- Payroll, tronc, HR and right-to-work checks with TrustID, which Paddl does not do
- Cash-up, invoice capture and P&L by site
- Integrations with Toast, Lightspeed, Tevalis, Square, Micros, Xero, QuickBooks and Sage
- Over 1,500 sites by its own account
Side-by-side feature comparison
Food Safety & Compliance
| Feature | Paddl | Opsyte |
|---|---|---|
| Digital SFBB PacksPaddl only | ||
| HACCP PlansPaddl only | ||
| AI HACCP GenerationPaddl only | ||
| Allergen ManagementPaddl only | ||
| Risk AssessmentsPaddl only | ||
| EHO Report GenerationPaddl only | ||
| One-Click Audit PacksPaddl only | ||
| Fire Safety - Drills, Certificates & Expiry Alerts | ||
| COSHH ManagementPaddl only |
Operations & Equipment
| Feature | Paddl | Opsyte |
|---|---|---|
| Equipment TrackingPaddl only | ||
| AI Equipment Anomaly DetectionPaddl only | ||
| Temperature MonitoringPaddl only | ||
| Maintenance Swimlanes | ||
| Supplier ManagementPaddl only | ||
| Delivery ChecksPaddl only |
Team & Training
| Feature | Paddl | Opsyte |
|---|---|---|
| Team Management | ||
| Rota Building & Publishing | ||
| Shift Swaps & Open Shifts | ? | |
| Holiday & Leave | ||
| Timesheets & Payroll Export | ||
| Training TrackingPaddl only | ||
| Staff Inductions | ||
| GPS Check-inPaddl only | ||
| Shift Handovers / EOD ReportsPaddl only | ||
| Staff Notifications | ||
| Team Chat & Direct MessagesPaddl only |
Documents & Knowledge
| Feature | Paddl | Opsyte |
|---|---|---|
| Document Management | ||
| Knowledge HubPaddl only | ||
| Digital SignaturesPaddl only | ||
| Licence ManagementPaddl only | ||
| Insurance Gap DetectionPaddl only | ||
| Lease & Property ManagementPaddl only |
Reporting & Incidents
| Feature | Paddl | Opsyte |
|---|---|---|
| Complaint MonitoringPaddl only | ||
| Incident & Accident ReportingPaddl only | ||
| EHO Visit DashboardPaddl only | ||
| AI Legal Guidance & Evidence PacksPaddl only |
Platform & AI
| Feature | Paddl | Opsyte |
|---|---|---|
| Mobile App | ||
| Mobile Manager ViewPaddl only | ||
| Offline ModePaddl only | ||
| AI Assistant | ||
| AI Agent That Carries Out Tasks Once You ConfirmPaddl only | ||
| AI Document Extraction | ||
| Compliance Dashboard |
Groups & Head Office
| Feature | Paddl | Opsyte |
|---|---|---|
| Multi-Location | ||
| Head Office Library Sent to Separate Businesses as Versioned Updates | ? | |
| Group Allergen Changes Reach Every Venue, Removals Confirmed per VenuePaddl only |
What Opsyte does not do, shown in Paddl
Screenshots of the Paddl features the grid marks as missing or partial in Opsyte.
Shift handovers and end-of-day reports
Paddl AdvantageStaff submit an end-of-day report with urgent actions, stock shortages and equipment problems. The incoming shift acknowledges the handover before starting.
Push notifications to staff on shift
Paddl AdvantageTemperature alerts, handover submissions and maintenance updates go to the people checked in that day, not the whole team.
EHO visit view
Paddl AdvantageOne screen with everything an inspector asks for, grouped by what they score: hygiene, structure and confidence in management, from the SFBB pack to delivery checks, temperature logs and training.
Equipment records with AI health checks
Paddl AdvantageEvery fridge, oven and extractor with its service history and temperature logs. The AI flags a unit whose readings are drifting before it fails.
Allergen lookup during service
Paddl AdvantageStaff search the menu by allergen from a phone in the middle of service, no folder to find.
Report a fault from the app
Paddl AdvantageStaff log a breakdown or a safety concern with a photo and a priority, and the manager sees it the moment it is raised.
AI HACCP plan generation
Paddl AdvantageThe AI reads your business, routines, equipment and menu, then drafts a complete HACCP plan with process steps and critical control points for you to review.
Ask Paddy: AI that does the admin
Paddl AdvantageAsk Paddy books the contractor visit, builds the routine, drafts the risk assessment and gathers the inspection pack. You confirm every action, and it never fills in or signs a compliance record.
Manager view in the mobile app
Paddl AdvantageManagers switch to an admin view on their phone: team progress, compliance status, recent activity and SFBB state across every site.
AI insurance gap detection
Paddl AdvantageUpload the policy documents and the AI reads the cover, lists the gaps and says what to ask the broker.
Who should choose Opsyte, and who should choose Paddl
Choose Opsyte if
- Payroll, tronc and P&L are the problem to solve
- You want rota, payroll and finance from one UK vendor
Choose Paddl if
- You need the food safety file: HACCP, SFBB, temperatures, allergens, training and the audit pack
- Your brands or franchisees are separate businesses and head office sends them master plans and dishes as versioned updates
- You want an AI agent that carries out the work once you confirm, rather than one that points
Switching from Opsyte to Paddl
- The food safety and compliance records Opsyte does not keep
- A per-site rota if you do not need Opsyte's payroll
- Group library and group food across separate businesses
Run Paddl beside Opsyte rather than switching: set up sites, let the AI draft the plans, and keep payroll where it is.
How the switch works
- Set up sites and managers in Paddl
- Let the AI draft the HACCP plan and SFBB pack
- Turn on routine templates
- Keep Opsyte for payroll and finance
What you keep
- Payroll and finance in Opsyte
What you give up
- Nothing, if you run both
Alternatives to Opsyte for UK hospitality
| Product | Category | Pricing |
|---|---|---|
| Paddl | Food safety, compliance and operations | £69 per location per month, every feature included, 30-day free trial. No tiers and no volume discount. |
| Access Hospitality | Operations and multi-site execution | Suite on quote; Trail (its checklist product) from £38 a site a month; Maintain Evo from £65 |
| Planday (Xero) | Rota and scheduling | Per user per month from around £2.99, five-user minimum; Pro on quote |
| Deputy | Rota and scheduling | £3.25 to £6.50 per user per month, £20 minimum; a 40-person team on Core is £170 a month for the rota alone |
Opsyte comparison questions
Do I need Paddl if I have Opsyte?
If you serve food, yes for the compliance records: Opsyte's calendar can remind someone to do an allergen refresher or fire alarm test, but it does not keep temperature logs, a HACCP plan, an allergen matrix or an audit pack. Payroll, tronc and P&L stay in Opsyte.
How much does Opsyte cost?
Opsyte does not publish prices (checked November 2026); it quotes by sites, team size and modules. Paddl is £69 a location a month with every feature.
Try Paddl alongside Opsyte for 30 days
£69 per location per month, every feature included, 30-day free trial. No tiers and no volume discount. Card required to start, nothing charged until the trial ends.
Every feature during the trial · Setup from your own paperwork · Cancel any time