Switching from Alert65 to Paddl
Alert65 is Food Alert's safety compliance software for food safety and health and safety.
Alert65 is Food Alert's safety compliance software for food safety and health and safety. Food Alert positions the platform around consultant-backed setup, HACCP, risk assessments, checklists, audits, training, reporting, and 24/7 expert support. That can suit operators that specifically want software and consultancy together. Based on first-party commercial knowledge from the Paddl founding team, Alert65's basic package has been quoted at approximately £2,250/year for 3 locations. That headline price can be competitive, so the real question is package scope: which modules are included, what support is bundled, whether onboarding is extra, how flexible the contract is, and how much your team can configure without relying on a consultant. Paddl provides AI-powered HACCP generation, digital SFBB packs, allergen management, COSHH, equipment tracking, supplier records, training, documents, and EHO-ready records from £69 per location per month. If you are evaluating Alert65 or approaching renewal, the right comparison is simple: do you want Food Alert consultants to help run your compliance system, or do you want modern software that your team can operate directly?
Why businesses switch
Basic Package Scope
Food Alert does not publish standard Alert65 pricing publicly. First-party commercial knowledge puts the basic package around £2,250/year for 3 locations, so buyers should check exactly which modules, services, and support are included.
Quote-Led Contract Commitment
Alert65 is sold through a quote-led process. Confirm the minimum term, renewal clause, onboarding, cancellation rights, and support scope before comparing it with self-serve monthly software.
Consultant-Dependent Customisation
All customisation and configuration changes require contacting Alert65's support team. You cannot independently adjust templates, workflows, or settings without external assistance.
Harder to Compare Like-for-Like
When pricing, support, consultancy, and software are packaged together, it is harder to know exactly what you are paying for and which features are included.
No Public AI Automation Positioning
Food Alert describes Alert65 as expert-built compliance software, but its public pages do not position AI HACCP generation, AI SFBB setup, AI document extraction, or AI equipment diagnostics as core features.
Why Teams Compare Alert65 With Paddl
Food Alert does not publish a standard Alert65 price list on its public Alert65 pages, but first-party commercial knowledge from the Paddl founding team puts the Alert65 basic package at approximately £2,250/year for 3 locations. Any current quote should be evaluated against the exact software modules, onboarding, consultancy, support, contract term, and cancellation rights included.
Paddl takes the opposite route: transparent per-location pricing and self-serve onboarding. AI helps build HACCP plans, SFBB packs, COSHH records, allergen data, and document records without waiting for a consultant-led configuration cycle.
For businesses approaching renewal, the decision is not only about price. It is about operating model. Alert65 is strongest when you want Food Alert experts involved. Paddl is strongest when you want your own team to run a modern compliance platform directly.
What changes when you switch
Switching is simple
Request Data Export from Alert65
Contact your Alert65 account team to request an export of your compliance records, HACCP documentation, and historical data before your contract ends.
Set Up Your Paddl Compliance System
Create your Paddl account, configure locations, and set up your food safety management system. The self-service setup takes minutes, not the weeks Alert65's onboarding requires.
Upload Existing Documents and HACCP Plans
Transfer your existing HACCP plans, risk assessments, and compliance documents into Paddl. Use AI generation to create updated HACCP plans tailored to your current operations.
Train Your Team on the Mobile App
Paddl's intuitive mobile app requires minimal training. Most staff are comfortable within their first shift, a stark contrast to Alert65's complex desktop-oriented system.
Cancel Alert65 at Next Renewal
Once Paddl is fully operational, cancel your Alert65 contract at the next renewal date. Ensure you have exported all historical data before the contract ends.
What you gain with Paddl
Self-Service Everything
Configure templates, adjust workflows, add locations, and manage your entire compliance system independently. No consultant calls, no waiting, no additional fees.
AI Document Extraction
Upload insurance certificates, licences, COSHH safety data sheets, and other documents. Paddl's AI extracts and structures the data automatically, saving hours of manual entry.
Mobile-First Design
A purpose-built mobile app with offline sync, biometric login, and GPS check-in - designed for kitchens and floor staff, not desktop administrators.
All Features at £69 Per Month
Every Paddl feature is included in a single transparent price. No module upsells, no per-user charges that scale unexpectedly, no hidden costs.
The numbers that matter
Common questions
Is Paddl really comparable to Alert65 in terms of features?
Paddl covers the core day-to-day software workflows operators usually compare: HACCP, SFBB, allergens, COSHH, training, temperature logs, equipment, suppliers, documents, and EHO-ready records. Alert65 may add value through Food Alert consultancy and expert support. The best choice depends on whether you want consultant-backed compliance or software-first compliance.
Can I switch mid-contract with Alert65?
You can set up Paddl immediately and run both systems in parallel. We recommend transitioning fully at your next Alert65 renewal date to avoid early termination fees. Check your contract terms for specific cancellation provisions.
Will I lose historical compliance data when switching?
Request a full data export from Alert65 before your contract ends. You can upload key documents and records into Paddl, and Paddl's AI can help extract and structure data from uploaded PDFs.
How does Paddl handle multi-site compliance without consultants?
Paddl's multi-location architecture lets you manage compliance across all sites from a single account. Master templates cascade to locations, the compliance dashboard shows RAG scores per site, and AI handles the heavy lifting that Alert65 requires consultants for.
Other reasons to switch
Paying Too Much for Compliance Software
If your current compliance software costs more than it should for what it delivers, discover how Paddl offers better value without cutting corners..
Reducing Dependency on Consultants
If you depend on food safety consultants for compliance management, Paddl helps you bring that capability in-house at a fraction of the cost..
Replacing a Legacy Compliance System
If your compliance system is outdated, slow, or no longer supported, switch to Paddl for modern food safety management with AI and mobile access..
Switch to Paddl today
Start your free 14-day trial and see the difference purpose-built compliance software makes. No credit card required.
Full access to all features · Dedicated onboarding · Cancel anytime