Operations insights
Day-to-day operational best practices for restaurants, hotels, pubs, and cafes
What an ageing maintenance backlog is telling you
Open jobs sorted by how long ago they were raised is one of the most honest numbers in a venue. Here is how to read the buckets and what each shape of backlog usually means.
Landlord or tenant: who actually pays for the repair
The roof is leaking and your landlord says it is yours. Whether it is depends almost entirely on which lease you signed, and most operators find out which one that was at the worst possible moment.
What actually belongs on a PPM schedule for a UK venue
Planned preventative maintenance is the work that stops the breakdowns. Here is what belongs on the schedule for a pub, a restaurant or a hotel, how often, and which of it is required by law rather than merely expected.
Reactive maintenance is the expensive kind
Every venue knows planned maintenance is cheaper than fixing things after they break. Almost none of them run that way. Here is where the money actually goes, and which jobs are worth moving first.
A safe-handling routine for every chemical
An SDS and a risk assessment describe the safe method, but a routine makes it happen. Generate a recurring handling checklist straight from a chemical in your COSHH register.
Turn an equipment list into maintenance routines and risk assessments
Upload the equipment spreadsheet you already have, and Paddl builds your asset register, drafts maintenance routines per item, and generates the risk assessment for operating that equipment.
Turn an SOP into required reading your team actually signs
A procedure in a folder is not proof anyone read it. Upload an SOP, turn it into a knowledge article, and assign it as required reading with sign-off tracking in one step.
Creating an Effective Restaurant Cleaning Schedule
A step-by-step guide to building a restaurant cleaning schedule that keeps your kitchen compliant, your team accountable, and your food hygiene rating high.
Hospitality Insolvency Risk Is Rising: Warning Signs and What to Do Now
With energy costs, labour expenses, and business rates all climbing at once, insolvency specialists warn that worse is still to come for UK hospitality. Here are the warning signs to watch for and the steps to take now.
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